SOLVED

My office build version is not updating to show new icons

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New Contributor

Hi All,

 

My office version is not updated to show the latest icons. All my peers have their office updated and displaying new icons/style. When I click on "update", the system is saying that I already have an updated version on my computer. My build version is 1808 (10730.20348). 

Can anyone help me with getting the new update to my office?

5 Replies
Hi!

Have heard of this a few times, such as to a user in this article

https://techcommunity.microsoft.com/t5/Office-365/Office-Icon-Update/td-p/354032

Have you tried a reinstall of Office to see if that fixes it?

Best, Chris
Best Response confirmed by Sunil_Racha (New Contributor)
Solution

@Sunil_Racha 

 

Try to uninstall and reinstall it through Click-to-Run at https://portal.office.com but this will depend on your organization's setup. If you are setup for Semi-Annual, then you will get Semi-Annual etc.

 

I checked your version and it is the latest under Semi-Annual Channel.

https://docs.microsoft.com/en-us/officeupdates/update-history-office365-proplus-by-date

 

You can try to change the channel to Semi-Annual Channel (Targeted). The modern icons was release on Version 1902: March 12 (Build 11328.20158)  

https://docs.microsoft.com/en-us/officeupdates/semi-annual-channel-targeted-2019#version-1902-march-...

 

-and-

 

Version 1904: April 29 (Build 11601.20144) on Monthly Channel. 

 

You can refer to this link if you want to switch to Monthly Channel. 

https://support.microsoft.com/en-ph/help/3185078/how-to-switch-from-semi-annual-channel-to-monthly-c...

 

 

 

 

 

No @Christopher Hoard. I am looking for other ways to easily resolve the issue.

Great, please post here if you find one so the wider community know about it.

Best, Chris

Thank you very much@Gervs . Changing the update channel from "Semi-Annual" to "Semi-Annual (Targeted)" worked for me. I used the below page to change my update channel and it did the magic.

 

https://support.microsoft.com/en-us/help/3185078/how-to-switch-from-semi-annual-channel-to-monthly-c...