Jun 14 2019
02:27 AM
- last edited on
Feb 06 2023
03:41 AM
by
TechCommunityAP
Jun 14 2019
02:27 AM
- last edited on
Feb 06 2023
03:41 AM
by
TechCommunityAP
Any ideas how to remove these buttons in yellow? Why do I need 2 lots of reply buttons on a mail message?
Jun 14 2019 02:58 AM
From what I can see and information you provided , it seems that you added these buttons to "Quick Access ToolBar".
To remove them, please navigate to: File > Options > Quick Access ToolBar>? Select and remove the ones added to the right side box. Then un-check "Show Quick Access Toolbar below the ribbon".
Jun 14 2019 03:08 AM
Jun 14 2019 03:14 AM
Sorry, I probably need more information to help you.
Is it happening just for you? Other users affected?
Have you done a "reset view" on Outlook?
Are you a office365 User?
Thank you
Dav,
Jun 14 2019 04:03 AM
@DeletedI've got a laptop and desktop. The laptop is fine but the desktop is not. I've triued resestting the view but those massive buttons above the mail message are still there.
I've just compared settings and they're identical so I have no idea why those buttons are being displayed.
Jun 14 2019 04:04 AM
Jun 14 2019 04:16 AM - edited Jun 14 2019 04:17 AM
I do agree with @Chris Webb , it depens on your Office Build.
Could you please give me the details of the version / build of office Application on both machines?
I am really interested to install it on my test enviroment to see the difference.
Thank you
Dav,
Jun 14 2019 04:24 AM
Jun 14 2019 04:31 AM
Then the soultion for you is to uninstall the current client software and install "16.0.11601.20130 " (64 bit) build on the desktop. :)
I will test the 16.0.11601.20238 (32 bit) on my test environment and will get back to you here with an update.
Thank you
Dav,
Jun 14 2019 06:46 AM
Jun 14 2019 07:39 AM
Jun 14 2019 07:56 AM