Oct 16 2021 11:51 AM
Oct 16 2021 11:51 AM
My sister's laptop got done with the Windows 11 update a few days ago. The laptop came with a factory install of Windows 10 and MS Office Home & Student 2019. After the update for Windows 11, all of the Office apps have had some features disabled and they're reflecting as being "unlicensed". When we tried to troubleshoot the same by going to the activation page, it says that this Microsoft account already has an install reflecting against the account, and that we should transfer the license. However, it's not allowing us to do this activity. Please help!
Nov 03 2021 08:08 AM
It happened with my laptop too, I try to check "the program and feature - and find that the office installed on the day that I updated the windows 10 into windows 11.
I tried to re-activate but failed.
I hope Microsoft can fix this
Nov 04 2021 09:05 AM
Dec 02 2021 06:56 AM - edited Dec 02 2021 07:55 AM
Any luck with this? If anyone has some insight, please share. Same problem, same version of Office, same issue after upgrade. :( I was just told when I contacted support that I can only get feedback/help on the forums. Anything would be appreciated!
Dec 02 2021 08:58 PM
Bro, Don't worry about this!!!
First go to https://www.office.com/ .
Then Sign in with the microsoft account which you've used to sign up while booting the laptop for the first time.
There you will find a Install button. It will direct you to the service and subscription of your account page. Click back to subscription, Scroll down. You'll find a appropriate version of Office that has already on your windows 10 device. Click install and start your productivity...
Done and done.@mridulpillay
Dec 02 2021 11:49 PM
Step 1: Go to https://www.office.com/
Step 2: Sign In with the Microsoft account you've already using in the Windows 10.
Step 3: There you'll find the Install button
Step 4: Click it and Again click 'Back to Subscription' on the next page.
Step 5: Scroll down you'll see the Office version details you've got in Windows 10 with Install option with it.
It will download 7MB .exe installer file.Run the installer to download a Office apps.
******DISCLAIMER: Installer will take huge amount of data to download.******@ephyrm09
Dec 02 2021 11:55 PM - edited Dec 02 2021 11:56 PM
@Suwethan hi! Thank you for responding but when I click "install office" it only ask me to go premium with Microsoft 365. I just found out that I have both Microsoft 365 and office 2019 installed in my laptop. When I opened any office app it's unlicensed. I originally have windows 10 and pre-installed office 2019 before.
Dec 03 2021 12:12 AM
@ephyrm09 Yes, Eventually I also get that frustarting option. Later then I realised that I Signed In with wrong Microsoft account. The thing is
****** Use the Correct Microsoft Account ******
Think, Remember and Use the correct Account
Let me know once you've solved your problem.
Dec 03 2021 02:19 AM
Dec 24 2021 02:51 AM
Dec 24 2021 04:34 AM
Dec 29 2021 04:33 AM
Apr 22 2022 08:04 AM
May 25 2022 09:52 AM
May 25 2022 10:00 AM
@catcarrot This is the first response that makes sense, but I gave up on MS Office when I got no support for a paid service from the vendor. My subscription has since expired and I'm on Google Drive with much better set up than I had previously - with the built in integration, I doubt I'll ever go back. Good luck!
Jul 24 2022 11:42 AM