MS Office showing as "Unlicensed" after Windows 11 Update

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New Contributor

Hello everyone. 

 

My sister's laptop got done with the Windows 11 update a few days ago. The laptop came with a factory install of Windows 10 and MS Office Home & Student 2019. After the update for Windows 11, all of the Office apps have had some features disabled and they're reflecting as being "unlicensed". When we tried to troubleshoot the same by going to the activation page, it says that this Microsoft account already has an install reflecting against the account, and that we should transfer the license. However, it's not allowing us to do this activity. Please help! 

2 Replies

It happened with my laptop too, I try to check "the program and feature - and find that  the office installed on the day that I updated the windows 10 into windows 11.

I tried to re-activate but failed.

 

I hope Microsoft can fix this  

 

hi, did you solve this problem, i also experienced this right now.. i dont think they register our licensed to windows 10 not 11 so they dont recognize it, our licensed is fused in our account, the problem is how to migrate to new device, or they need a server update for our licensed