Mobile Outlook app Manager and Personal Assistant with MFA

Copper Contributor

Hi all, 

 

I assume that others have already run into this and I am curious how you have solved this.
A PA can have delegated access on a Managers account, but when this is also required on a mobile device, the mailbox can not be opened as a delegate.
To solve it for the time being, the PA logs in directly with the account of the manager (not desired).
Now we want to implement MFA and again run into this problem.
The PA can no longer log in with the account of the manager.

 

How did you solve this?

3 Replies

You can use OWA on the mobile device to access the delegate mailbox. Or better yet, stick to using Outlook on the desktop, delegates and mobile devices are usually a receipt for disaster...

Alright, so OWA is the only option?
Usually yeah, it isn't now...

@Bas Wijdenes interested to follow-up this topic. any development on the subject since last answer ?