Jul 11 2019
04:21 PM
- last edited on
Feb 06 2023
03:41 AM
by
TechCommunityAP
Jul 11 2019
04:21 PM
- last edited on
Feb 06 2023
03:41 AM
by
TechCommunityAP
Could you tell how I can get some help about this issue, please.
I have tried everything in your help pages and I have not been able to get it started. It was working perfectly fine, the computer restarted for the update and I have not been able to open Outlook since.
Thanks in advance
Jul 12 2019 12:07 AM
Did you try starting Outlook in safe mode? Hold the CTRL key while pressing the Outlook icon to launch it, or type "outlook /safe" in the run box. You can also try creating a new profile, see if it makes a difference.
Jul 12 2019 05:38 AM
Thank you! It would not start on safe mode but I managed to create a new profile (I tried to do it before but I was doing it wrong!) and its finally working now.
Thanks for your help!