managers forwarding staff emails

[towle92]

morning,

I'm not sure if this has been asked before but cant see anything on it,

can managers forward their staff's emails for cases of sickness etc,

I have a customer service team that always have sickness going around them and take unscheduled days off.

it would be a really useful feature if their manager could switch their auto forward on to the generic mail box rather then contacting IT every time to do it 

[#2 · Accepted solution]

Not by default, you will need to grant them some admin privileges. Or just have them ask the IT stuff to do it on their behalf. 

[#3]

@Vasil Michev thanks

i thought this might be the case but thought best ask because you never no