Dec 05 2018 05:31 PM
Hi there,
We had set up an Office 365 mail account to use for mail relay task like MFD (copier, scanner) to do "scan to email". However every now and then the account will be blocked in Office 365 for sending out SPAM. We then had to go to Office 365\Exchange Admin Center\Protection\Action Center to unblock the account.
I checked the mail flow and all the emails that were sent out by the account and they were all genuine/valid emails of scanned documents.
Just wondering if there is a way to whitelist the account so it doesn't get blocked for SPAM (where it isn't) please?
Thanks,
Edmond.
Dec 08 2018 02:08 PM
Hi ,
Its because of the limitation in O365 Exchange, please create a distribution list to resolve this issue.
Refer this blog: https://answers.microsoft.com/en-us/msoffice/forum/all/o365-account-keeps-getting-blocked/d5d9ef65-8...
Hope this helps,
Thuyavan
Dec 09 2018 12:20 AM
There are a few options to relay messages from internal systems/devices through Exchange Online https://docs.microsoft.com/en-us/exchange/mail-flow-best-practices/how-to-set-up-a-multifunction-dev...
We have done it with an internal SMTP, which has a connector with Exchange Online, as described here http://www.expta.com/2013/10/how-to-configure-internal-smtp-relay.html or officially https://docs.microsoft.com/lt-lt/Exchange/mail-flow-best-practices/how-to-configure-iis-for-relay-wi...
Dec 09 2018 12:14 PM
Dec 11 2018 01:29 PM