Lost my Office 365 Developer Tenant admin account due to MFA and lost authenticator app

[ahmadrw]

Hi,

I have lost my authenticator app which used to hold the mfa for my o365 developer subscription administrator account. This was the only admin for the tenant, and whenever I try to sign in or add the admin account to another authenticator app, it asks for a response from the old authenticator app (which I don't have)

what can I do? Can I create another admin from somewhere? I can see my subscription and the admin account on my developer dashboard, but I have no option to the change the admin account

Thanks for your help

[#2]

Best contact support: https://docs.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide#phone-supp...

[#3]

@Vasil Michev Thanks for your reply. Is there another way to fix the issue without calling via phone?

[#4]

@ahmadrw 

Please consider this:

https://support.microsoft.com/en-us/topic/contact-microsoft-office-support-fd6bb40e-75b7-6f43-d6f9-c...