Jan 04 2019 03:07 AM
Hi,
I have set up rules to send incident reports to external emails when an email arrives into certain exchange online inboxes, see rule.gif.
When this rule is triggered an incident report email is send, as in my example below, email.gif.
The email is not arriving into a particular GMail Inbox, it is not appearing in any folder, eg. Spam etc.
Can I check to see what emails have all been sent from postmaster@investni.com to see if the email has been sent at all?
Regards,
Ollie
Jan 04 2019 03:40 AM - edited Jan 04 2019 03:41 AM
Hi Oliver,
Sure you can. In the Exchange Admin Centre use Message Trace.
Hope that answers your question!
Best, Chris
Jan 04 2019 04:00 AM
Jan 04 2019 04:11 AM
The message is being bounced by GMail because it is not RFC 5322 compliant. From header is missing.
Any ideas how to resolve this?
Thanks,
Ollie
Jan 04 2019 04:31 AM
Jan 04 2019 06:06 AM
Not ideal as there about 10 of these reports.
they were set up because a forwarder was not set up on their corporate to private emails before they were given access and set their own passwords.
We cannot set up forwarders with logging into their accounts.
These people are external board members and need their hand held.
Jan 04 2019 06:26 AM
Jan 04 2019 07:01 AM
We looked at forwarding but some of the information could be sensitive, so we only want an alert sent to their personal that they have received an email form bob@abc.com to their corporate Inbox.
Is this possible through Exchange Online?
Jan 04 2019 07:41 AM
Is it in any way possible to force emails generated in the incident report to have a From address? postmaster@investni.com
Regards,
Ollie
Jan 04 2019 07:50 AM