I am not able to access my OneDrive

Occasional Visitor

I have been receiving the same error message for the past 2 days.

"There was a problem connecting to OneDrive

Check your internet connection, and then try again. (Error Code: 0x8004de40)"


My computer is for sure connected to the internet.

I am able to access others OneDrive, but I cannot access my own like I usually do.

I went to the Microsoft Office page and try to connect there, but they only display "We're still working on getting files setup on OneDrive > Getting your files set up on OneDrive is taking longer than expected. Try closing this page and coming back later.


Please help me with this issue.

1 Reply

@BIWINTECH Error Code 0x8004de40 means OneDrive is having difficulties connecting to the cloud.


Try these steps



You can also search for the error code (google) and you will be presented with several troubleshooting guides.