I am not able to access my OneDrive

Occasional Visitor

I have been receiving the same error message for the past 2 days.

"There was a problem connecting to OneDrive

Check your internet connection, and then try again. (Error Code: 0x8004de40)"

 

My computer is for sure connected to the internet.

I am able to access others OneDrive, but I cannot access my own like I usually do.

I went to the Microsoft Office page and try to connect there, but they only display "We're still working on getting files setup on OneDrive > Getting your files set up on OneDrive is taking longer than expected. Try closing this page and coming back later.

 

Please help me with this issue.

1 Reply

@BIWINTECH Error Code 0x8004de40 means OneDrive is having difficulties connecting to the cloud.

 

Try these steps

https://windowsreport.com/onedrive-error-code-0x8004de40/

 

You can also search for the error code (google) and you will be presented with several troubleshooting guides.