Well tech support called me today to explain the problem was that outlook.com only allows the users to delete 30GB of data every 30 days. They say if you go over that amount your account is locked from deleting any more data.
I find it hard to believe that they block you from deleting your old emails. Who has every heard of blocking users from deleting data or such craziness as putting a cap on how much you can delete.
I'm going to try to speak with a supervisor tomorrow to see if I can get something done. At this point I'm thinking that outlook.com is not worth the fee they charge.
One other point the tech support agent said it was against Microsoft policy to give out there supervisors name. Does anyone know if that is true?