Help box and version history box not responding

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Occasional Contributor

I use to be able to type in my help question in the help box on the right of the screen. Now it doesn’t respond to my mouse. The version history isn’t responding either. 

 

please advise.  Thanks Melissa 

3 Replies
What browser? Tried another?
Hi Adam,

Thanks for responding so quickly!

I have a windows 7 operating system. And Microsoft Office 365 2019 newly installed.

Thanks. Hope this helps. Melissa Wickham
I use chrome as a browser but I was in excel when this problem occurred