07-17-2018 01:09 AM
07-17-2018 01:09 AM
We are currently using Flow for an Approval process. During testing we were able to approve directly from our inbox, but users are now reporting that they are being redirected to an Approval Center. It seems the only account able to approve in emails is that account running the Flow.
Can you tell me why this is please? - I have run the Actionable Messages Debugger (add-in) and received the below error:
"Originator - Not Set
You need to set the originator in your payload to make actionable message work beyond your own mailbox. Please go to developer portal to register your provider and set the originator property in your payload."
More info attached.
Do we need to register provider to use the out of the box Approvals?
08-01-2018 04:32 PM
I also ran into the same issue. I reached out to MS Flow support. They told me its nothing to do with MS Flow. That I should open a ticket with Outlook /Exchange team. They Outlook/Exchange team says .. NO.. it is not on their side... now being transferred to the PowerApps team. Surely Microsoft Support can do better than this!
08-01-2018 11:26 PM
Hi all, thank you for reaching out. Apologies for any inconvenience. We are actively investigating a fix for the issue and will let you know once it has been resolved.
08-02-2018 02:37 PM
08-03-2018 06:09 AM
08-14-2018 02:44 PM
Hi folks, thanks for sending us samples. This is super helpful! We are actively looking into the issue and expect to have a fix out shortly.
09-13-2018 12:41 AM
Does anybody know if I am missing something here? Both of the linked articles suggested that it should be possible to respond to approvals directly from Outlook? When I click Accept/Reject I land at the Approvals centre on the flow website. It doesn’t make any difference which account is used, I am unable to action the approval directly in Outlook, desktop or web.
I am currently using Outlook version 1808, is this the expected behaviour?