Aug 06 2020 10:08 AM
Aug 06 2020 10:08 AM
I inadvertently signed up for fireflies.ai note taker service. I unsubscribed from the service using my company email but the note taker robot fireflies.ai notetaker keeps joining my company teams mtgs. until I remove it from attendees.
Pls. could you let me know how to remove this from the account? I found it in settings under 3rd party app and revoked permissions but it is still appearing.
Thanks and Regards,
Aug 06 2020 01:16 PM
Hi @uveeg ,
In the first instance I would take a look at : https://support.microsoft.com/en-us/office/block-or-remove-a-bot-in-teams-28c13adc-f647-4448-81d9-98...
Aug 06 2020 01:36 PM
@HenryPhillipsNimbitech Thanks a lot for responding so quickly.
Sorry if I didn't explain my issue correctly. My issue is that after removing the app from my MS Office365 account page and after deleting and disabling browser cookies for the fireflies.ai page, and after unsubscribing at fireflies website, still the bot called notetaker keeps joining my team meetings. I keep removing it from attendees list. This is quite time consuming and tedious. Hence submitted my query here after exhausting all MS KB articles to see if I could get help because there are experts like you here.
Hope someone can help to get rid of the bot.
Aug 06 2020 01:40 PM
So I can see you have done quite a bit there which is good but the article I provided involved removing it from within Teams, which is where you are seeing it. So have you done any removal of the bot in terms of Teams, which I presume as part of the process of adding it, it was added to Teams?
Aug 06 2020 01:50 PM
@HenryPhillipsNimbitech I inadvertently downloaded notes from the site. The app sends spam to all Zoom and team company team emails asking you to download mtg. noted from the site and that is how I got affected. When I downloaded notes from the site, based on a team member's email, after a zoom mtg., it somehow appeared and started adding itself to team mtg.s. Luckily, I asked my team mates to delete the email immediately and they didn't get affected.
I blocked the site in Google from storing cookies etc. and removed it from my office 365 account. While I can see the contact:
in past mtg.s as a removed attendee, I am unable to see any trace of the bot inside chat channels or team channels. The bot app was only in my O365 profile which I revoked permissions from. Hope this explains my dilemma.
Aug 06 2020 01:56 PM
OK, thanks for the detailed explanation. I will see what I can find out and if I managed to uncover a solution I will get back to you.
Aug 07 2020 11:27 AM
This is Kalyan from team Fireflies. We've resolved this issue for said user. You can go-ahead and close this.
The user had their settings on autojoin web-conferencing meetings on their calendar and share settings set to send to participants.
A user can go to app.fireflies.ai/settings to change settings or turn off their account. Here are detailed guides for further reference:
Sep 11 2020 02:50 AMSolution
Sep 23 2020 09:05 AM
How do we block your app from an admin level? We've removed your app permissions from all users, but your bot keeps trying to join meetings.
Sep 23 2020 09:10 AM
Sep 23 2020 09:21 AM
My question was to the application developer that commented in this thread, and you answer is not relevant.
Sep 23 2020 09:41 AM
@Caleb Caraway I removed permissions in Azure Active Directory Enterprise Applications for fireflies.ai
Sep 23 2020 09:53 AM
I did that as well, but the bots keep trying to join meetings. I think it scanned the user's calendar when they consented and now it's trying to auto-join everything that was scheduled in their calendar at that time.