Hello. I'm using Office 365 Business. In the desktop version, when I create a contact in the outlook application in the "people" section, they do not appear on my phone. On my phone, I added contacts to my Exchange account (office 365) to the application. I have a similar problem with my phone, when I create a contact, they do not appear on the computer. I use the latest version of android and Samsung galaxy s20
I use the built-in "contacts" application from Samsung
Here is what you can try: 1) Go to Outlook App on your phone > Click on O365 icon (usually orange) located top left corner. 2) Click settings (small cog bottom left corner) > Under email accounts, tap your email account > toggle ON the option "Sync contacts"
This will sync your outlook contacts on your phone and vice versa.