Encountering 'Failed to Validate the Signature of the Actionable Message Card' Error

Frequent Contributor

Hi,

 

I am not sure if I am posting to the right group but would like to ask about 'Failed to Validate the signature of the actionable message card' error that we are encountering with the shared account when trying to approve / reject SharePoint access requests within Outlook (app/web).  For a while, it worked fine until recently.  We do not encounter this issue with standalone user account.  Is this a known issue for the out of the box feature or is something not configured correctly on our end in Exchange?

 

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Any pointers would greatly be appreciated.

 

 

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