Apr 21 2020
05:13 AM
- last edited on
Feb 01 2023
11:49 AM
by
TechCommunityAP
Apr 21 2020
05:13 AM
- last edited on
Feb 01 2023
11:49 AM
by
TechCommunityAP
Hi Everyone
I have a question im hoping that someone in the community can help me with, I have a client who has multiple mail accounts added to Outlook, my question is as follows:
There is one mailbox added as my clients own email address and there are others that automatically appear when added to exchange, however
When new mails come in for the main mailbox a banner alert appears perfectly, when other mails are received from other mailboxes that were automatically added through O365 Admin > Exchange, no banners appear
I have tried creating rules for alerts to appear, however only the main mailbox appears as opposed to all multiple accounts seen
Please could you help suggest anything :)
Apr 21 2020 09:06 AM
Use method 1 or 2 here (the others are more of an ugly workaround): https://www.msoutlook.info/question/new-mail-alert-for-delegate-or-shared-mailboxes
Apr 22 2020 06:28 AM
@Vasil Michev Thank you for your reply back, I am in the process of testing these methods out and will report back to let you know if this worked :)