eDiscovery export to pst & import

Copper Contributor

Hi there

 

We are in the process of preparing to integrate a recent acquisition, the email system they have is on a an Office365 tenancy and we need to migrate all data into our Office365 tenancy.  We are not talking a large scale migration <50 mailboxes.

 

I have been looking at the eDiscovery export to PST then using the Office365 import process.  However, I am noticing that when exporting the data to PST file and then importing the data into the destination mailbox, it is not importing the data under the mailbox, it is creating a separate folder.  Also none of the Calendar entries are going into the Calendar and contacts are not going into the contacts area

 

Any help or guidance would be appreciated

3 Replies

Looked at all these? https://support.office.com/en-us/article/how-to-migrate-mailboxes-from-one-office-365-tenant-to-anot...

 

Yes, eDiscovery flattens a mailbox, so none of the items are in the folders (basically metatags) that they were left in by the user.

Hi there

 

Thanks for your reply.

 

Yeah have been following that link on process of migrating mailboxes.  Unfortunately there are not the funds available to acquire a 3rd party product\tool.

 

The PST export is creating the folder structure under <email address name> \ <email address primary folder> \ <Top of information store>.  Resolution appears to be is to open up PST and to drag the folders up to under <email address name> folder

 

Thanks

David

Hi,

Normally, you can export Office 365 mailboxes into PST format using eDiscovery, but it will take time.

And also you can create backup Office 365 mailboxes to PST using outlook account, for more details you can visit: https://support.office.com/en-us/article/export-or-backup-email-contacts-and-calendar-to-an-outlook-...

 If you are not comfortable with the above both process then you can use a third party tool to create backup Office 365 Mailboxes. There are many third parties available but I suggest to use MailsDaddy Office 365 Backup Tool.

Thanks