Does message trace show Bouncebacks?

%3CLINGO-SUB%20id%3D%22lingo-sub-1252850%22%20slang%3D%22en-US%22%3EDoes%20message%20trace%20show%20Bouncebacks%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1252850%22%20slang%3D%22en-US%22%3E%3CP%3EIf%20someone%20externally%20sends%20an%20email%20to%20someone%20in%20our%20organization%2C%20and%20it%20gets%20bounced%20back%20to%20the%20them%2C%20can%20i%20see%20that%20in%20the%20message%20trace%3F%26nbsp%3B%20i%20know%20i%20can%20see%20quarantined%2C%20but%20we%20are%20having%20an%20issue%20where%20vendors%20we%20work%20with%20can%20not%20send%20us%20mail%2C%20and%20an%20instance%20where%20someone%20was%20trying%20to%20get%20an%20account%20approval%20email%20from%20a%20Forum%2C%20and%20it%20was%20saying%20it%20could%20not%20send%20us%20the%20email%20because%20it%20was%20bounced%20back.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1252850%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EAdmin%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ECompliance%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMessage%20Trace%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1252947%22%20slang%3D%22en-US%22%3ERe%3A%20Does%20message%20trace%20show%20Bouncebacks%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1252947%22%20slang%3D%22en-US%22%3E%3CP%3EDepends%20on%20the%20type%20of%20bounce%2C%20in%20any%20case%20the%20way%20to%20get%20this%20info%20is%20via%20message%20trace%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fmicrosoft-365%2Fsecurity%2Foffice-365-security%2Fmessage-trace-scc%3Fview%3Do365-worldwide%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fmicrosoft-365%2Fsecurity%2Foffice-365-security%2Fmessage-trace-scc%3Fview%3Do365-worldwide%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E
New Contributor

If someone externally sends an email to someone in our organization, and it gets bounced back to the them, can i see that in the message trace?  i know i can see quarantined, but we are having an issue where vendors we work with can not send us mail, and an instance where someone was trying to get an account approval email from a Forum, and it was saying it could not send us the email because it was bounced back.

1 Reply

Depends on the type of bounce, in any case the way to get this info is via message trace: https://docs.microsoft.com/en-us/microsoft-365/security/office-365-security/message-trace-scc?view=o...