09-18-2019 10:34 AM
09-18-2019 11:02 AM
Yes, you will need to add members to the shared mail box -
"Members are the people who will be able to view the incoming mail to this shared mailbox, and the outgoing replies."
Please refer to the following article -
09-18-2019 11:25 AM
@Paras Dodhia I understand how to use them but sometimes there are scenario's in where a user leaves the company and we want to convert his mailbox to a shared mailbox but the staff cannot decide who should be a member of that mailbox. So my question is, if we have a shared mailbox with zero members will it be deleted after a certain time period if there are no members?
09-18-2019 11:27 AMSolution
No, the shared mailbox would not get automatically deleted @Paul Storic