SOLVED

Does a shared mailbox need at least one member?

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Contributor

I remember reading something a few month's ago (forget where) the mentioned any 365 shared mailboxes that don't have at least one member will be removed. Is that true?

3 Replies
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Yes, you will need to add members to the shared mail box -

 

"Members are the people who will be able to view the incoming mail to this shared mailbox, and the outgoing replies."

 

Please refer to the following article -

 

https://docs.microsoft.com/en-us/office365/admin/email/create-a-shared-mailbox?view=o365-worldwide

 

@Paul Storic 

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@Paras Dodhia I understand how to use them but sometimes there are scenario's in where a user leaves the company and we want to convert his mailbox to a shared mailbox but the staff cannot decide who should be a member of that mailbox. So my question is, if we have a shared mailbox with zero members will it be deleted after a certain time period if there are no members?

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Best Response confirmed by Paul Storic (Contributor)
Solution

No, the shared mailbox would not get automatically deleted @Paul Storic