DNS redirection ( Domain branding) for Office 365 Portal "portal.office.com"

Brass Contributor

Hi All,

Has anyone got experience in creating a CNAME for portal.office.com for a customer as part of them wanting to rebrand Office 365? Does this work? The customer has created a CNAME for portal.domain.com.my to point to portal.office.com, however the response I get when I browse to it indicates that this is something that MS don't really allow, has anyone ever tried this?

 

Thanks

4 Replies

Hi Techsol,

 

You have to do URL Forwarding regarding to use CNAME (Is not supported). Please contact your DNS provider if they support or use a webserver to redirect that.

Hi Nuno,

Could you please explain a bit more on "How to use a Webserver to redirect that " ?

Thanks

@Nuno Silva 

 

Your link doesn't answer the question is something generic that doesn't answer or offer a solution to this issue. Currently MS has a "catch all" requests and returns this message:

 

 

<h2>Our services aren't available right now</h2><p>We're working to restore all services as soon as possible. Please check back soon.</p>0ATumXAAAAACZ1i5GpjbxQbXIhWKNm9q3Q0gxRURHRTA4MDUARWRnZQ==

 

simply configuring the CNAME in DNS resolve to the tenant url is not enough.