Apr 08 2018 07:54 AM
Hi All,
Has anyone got experience in creating a CNAME for portal.office.com for a customer as part of them wanting to rebrand Office 365? Does this work? The customer has created a CNAME for portal.domain.com.my to point to portal.office.com, however the response I get when I browse to it indicates that this is something that MS don't really allow, has anyone ever tried this?
Thanks
Apr 08 2018 09:34 AM
Hi Techsol,
You have to do URL Forwarding regarding to use CNAME (Is not supported). Please contact your DNS provider if they support or use a webserver to redirect that.
Apr 08 2018 08:03 PM
Apr 09 2018 01:27 AM
Hi Techsol,
You can read this article to help you https://support.microsoft.com/en-us/help/324000/how-to-redirect-urls-to-different-web-sites
Apr 04 2019 10:33 AM
Your link doesn't answer the question is something generic that doesn't answer or offer a solution to this issue. Currently MS has a "catch all" requests and returns this message:
<h2>Our services aren't available right now</h2><p>We're working to restore all services as soon as possible. Please check back soon.</p>0ATumXAAAAACZ1i5GpjbxQbXIhWKNm9q3Q0gxRURHRTA4MDUARWRnZQ==
simply configuring the CNAME in DNS resolve to the tenant url is not enough.