SOLVED

Delete Online/ In-Place Archive error

New Contributor

Hello All,

 

One of my user's online archive is full as per picture below,

 

HaziqNi_0-1663056045477.png

 

I read that if I disable the online archive for 30 days it will be permanently deleted, which is what I intend to do. However, when i tried to disable it, this pops up.

 

HaziqNi_1-1663056260874.png

and error stating "The following error occurred during validation in agent 'Archive ParameterSet Enforcement Agent': 'This operation only works with Archive or PermanentlyDisable parameters.'"

 

What should i do? We are currently using Business Standard license so we don't have additional archive storage. 

 

Thanks in advance.

2 Replies
Hello,
Is that error from the new EAC? what are the steps you are taking to disable the archive?
best response confirmed by HaziqNi (New Contributor)
Solution
Hi Andres, thanks for responding. This is from Microsoft Purview under Data lifecycle management>Microsoft 365>Archive.

however I was able to solve this by using the EAC>mailboxes>affected user>others>mailbox archive