Delete Online/ In-Place Archive error

[HaziqNi]

Hello All,

One of my user's online archive is full as per picture below,

I read that if I disable the online archive for 30 days it will be permanently deleted, which is what I intend to do. However, when i tried to disable it, this pops up.

and error stating "The following error occurred during validation in agent 'Archive ParameterSet Enforcement Agent': 'This operation only works with Archive or PermanentlyDisable parameters.'"

What should i do? We are currently using Business Standard license so we don't have additional archive storage. 

Thanks in advance.

[#2]

Hello,
Is that error from the new EAC? what are the steps you are taking to disable the archive?

[#3 · Accepted solution]

Hi Andres, thanks for responding. This is from Microsoft Purview under Data lifecycle management>Microsoft 365>Archive.

however I was able to solve this by using the EAC>mailboxes>affected user>others>mailbox archive