SOLVED

Cortana briefing email not working

%3CLINGO-SUB%20id%3D%22lingo-sub-1580881%22%20slang%3D%22en-US%22%3ECortana%20briefing%20email%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1580881%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20everyone%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ei%20want%20users%20to%20opt-in%20to%20the%20Cortana%20mail%20themselves%20so%20i%20deactivated%20on%20admin%20level%20and%20tried%20to%20optin%20via%20%3CA%20href%3D%22https%3A%2F%2Fcortana.office.com%2F%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fcortana.office.com%2F.%3C%2FA%3E%3C%2FP%3E%3CP%3EStatus%20is%3A%26nbsp%3B%3CSPAN%3EYou%20are%20currently%20subscribed%20to%20the%20Cortana%20Briefing%20email.%3C%2FSPAN%3E%3C%2FP%3E%3CP%3EBut%20i%20do%20not%20receive%20an%20email.%20It's%20a%20good%20thing%20i%20tested%20it%20for%20myself%20first.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20am%20responsible%20for%20an%20EU%20company%20-%20is%20the%20feature%20not%20compliant%20with%20GDPR%20after%20the%20stop%20of%20the%20%22privacy%20shield%22%3F%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fblogs.microsoft.com%2Feupolicy%2F2020%2F07%2F16%2Fassuring-customers-about-cross-border-data-flows%2F%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fblogs.microsoft.com%2Feupolicy%2F2020%2F07%2F16%2Fassuring-customers-about-cross-border-data-flows%2F%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIt's%20ok%20if%20it%20is%20like%20that%20-%20just%20want%20to%20know%20so%20i%20can%20get%20to%20the%20next%20task%20%3B)%3C%2Fimg%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EBest%20regards%3C%2FP%3E%3CP%3EStephan%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1580881%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3ECompliance%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ECortana%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1582100%22%20slang%3D%22en-US%22%3ERe%3A%20Cortana%20briefing%20email%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1582100%22%20slang%3D%22en-US%22%3E%3CP%3ECortana%20emails%20have%20stopped%20for%20tons%20of%20people%20recently%2C%20there%20is%20a%20known%20issue%20that%20Microsoft%20is%20working%20on%20and%20supposedly%20solved%20earlier%20today.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1610733%22%20slang%3D%22en-US%22%3ERe%3A%20Cortana%20briefing%20email%20not%20working%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1610733%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F58%22%20target%3D%22_blank%22%3E%40Vasil%20Michev%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3EStill%20no%20mail%20received.%20Is%20there%20any%20status%20page%20i%20can%20see%20the%20progress%20of%20this%20incident%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E
Frequent Contributor

Hi everyone,

 

i want users to opt-in to the Cortana mail themselves so i deactivated on admin level and tried to optin via https://cortana.office.com/.

Status is: You are currently subscribed to the Cortana Briefing email.

But i do not receive an email. It's a good thing i tested it for myself first.

 

I am responsible for an EU company - is the feature not compliant with GDPR after the stop of the "privacy shield"?

https://blogs.microsoft.com/eupolicy/2020/07/16/assuring-customers-about-cross-border-data-flows/

 

It's ok if it is like that - just want to know so i can get to the next task ;)

 

Best regards

Stephan

2 Replies
best response confirmed by StephanGee (Frequent Contributor)
Solution

Cortana emails have stopped for tons of people recently, there is a known issue that Microsoft is working on and supposedly solved earlier today.

@Vasil Michev 

Still no mail received. Is there any status page i can see the progress of this incident?