SOLVED

Constantly signing onto Office 365

New Contributor

I have a customer that constantly has to sign into Office 365 even though she has selected "stay signed in for 60 days." 

6 Replies
Hi Patrick, does this user by any chance use a laptop, use Office all day and simply shut the laptop lid each night?

@Terry Hugill   Yes she does.

Assuming there is no setting in conditional access to make her login every day I would suggest dumping the temporary Internet files or using another browser.
best response confirmed by patrickmoore1944 (New Contributor)
Solution
Very good. Many thanks Terry!
No problem, let me know how it goes. If that has helped, please mark my answer as a solution. Thank you.