Jul 31 2019
01:23 PM
- last edited on
Feb 01 2023
02:04 PM
by
TechCommunityAP
Jul 31 2019
01:23 PM
- last edited on
Feb 01 2023
02:04 PM
by
TechCommunityAP
I have a client using Outlook from O365. I changed the email server she is using over to Google Apps. Changed the MX record, etc. Everything is all set on her phone. She is asking me for a walkthru on what to change on her PC to start pulling in email from the new account.
Sent her a walkthru on how to add a new account, but the email address is identical to the current one so she couldn't add a new account with the same email address. Therefore I assume she needs to change the settings on her current email account.
I haven't used O365 and while I'm sure this would be simple if I were sitting at her laptop, she doesn't want me remote accessing her laptop (attorney) and is no longer local so is asking for instructions via email or a website with a walkthru.
Been googling for this for a while and haven't come across such a beast. Any pointers to something that will help her? Thanks.
Aug 02 2019 06:42 PM