Aug 14 2018 02:22 AM
An user has mailbox on office 365 with exchange online license , I Changed user name and all data of that user to other user , but after sync with on-premise server all data changed except alias name still had alias name of old user .
How can i change alias name to new user???
Thanks in advance ....
Aug 14 2018 02:54 AM
Aug 14 2018 04:11 AM
Aug 14 2018 05:43 AM
Check the Alias, Mail, proxyaddresses... You will need to make sure "Advanced Features" is checked.
Make sure under proxyaddresses you have an SMTP infront of the one you want.
If it still doesnt work, I would move that user account out of scope, run a dir sync, move it back in scope and run another one.
It will temporarily delete the mailbox, but restore everything as soon as the second dir sync is run.
Adam
Aug 14 2018 07:17 AM
Aug 14 2018 07:39 AM
Aug 15 2018 01:29 AM
Aug 15 2018 07:13 AM
Why do you create a new thread for the same question? https://techcommunity.microsoft.com/t5/Admin-Center/How-to-change-Alias-name-in-Office-365/m-p/22246... The last few replies told you to use your real domain name when specifying an alias, not some random domain name or onmicrosoft.com.
Aug 15 2018 11:54 PM
Aug 16 2018 02:09 AM
How exactly have you changed everything for this user, step by step. Say: 1) renamed user in AD changing its name, last name, display name 2) changed email in AD profile 3) changed SMTP and smtp values in Proxy Addressses in Attribute Editor... so on. Also have you used real domain for both SMTP and smtp values?
Aug 16 2018 03:01 AM
Please look at these files of that user .
Aug 16 2018 07:21 AM
SolutionDo you actually need that alias? If so, then delete this smtp value and create new one using your real domain. Not onmicrosoft.com
Aug 16 2018 07:21 AM
SolutionDo you actually need that alias? If so, then delete this smtp value and create new one using your real domain. Not onmicrosoft.com