Cant re-set up email account office 365

New Contributor

Have been using outlook successfully with att mail for years. lost access to att services 10 days ago, and got temp password from att.  ATT mail now successful on Android phone but not on Windows laptop with Office 365. Deleted email account in Outlook but not successful in re-setting it up on laptop. I get the following

Request Id: d0a15580-1601-4df9-a77f-87c7874e0a02

Correlation Id: 68839104-3a01-4325-9a97-d8dcee7693e5

Timestamp: 2020-06-29T20:42:04Z

Message: AADSTS50196: The server terminated an operation because it encountered a client request loop. Please contact your app vendor.


What do I do?  Att no help

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