Cannot change font color

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Occasional Visitor

hello!!! I just office 365 through my school...
For some weird reason, I am unable to change the font color in word or powerpoint. I go to select the text, and nothing happens.
The little A box with the arrow at the bottom right is default set to red, and when I click the little arrow, no drop down menu of colors pops up.

https://imgur.com/a/nQAcesF

help!

1 Reply
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@jonrist 

Does it work in other Office apps such as Excel or only affect Word and Powerpoint? 

 

If you change the font to another one, does it allow you to then change the colour?

 

Can you change the font colour by selecting the text, right-clicking and using the context menu instead?