Dec 07 2019
08:20 AM
- last edited on
Feb 01 2023
01:51 PM
by
TechCommunityAP
I've created and published a label on Office 365 but i can't use it on my Windows 10,
I'm using Azure Information Protection Unified Labeling client. (on classic client it works fine. because i published the same policies using Azure portal)
i have Office 365 E5 & Enterprise mobility + security E5 subscriptions,
Office 365 proplus is installed.
my account is global administrator with access to all of the product licenses in those subscriptions.
no matter what i do, it keeps giving me that error about failed downloading policies.
how can i fix it?
Dec 07 2019 12:54 PM
Dec 08 2019 12:29 AM
Dec 11 2019 03:29 AM
It;s hard to troubleshoot this without logs. I would recommend you to open a support ticket and attach logs (use "Export Logs" option)