Can't sign in using Android Q (10)

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Contributor

All,

Not really sure where to post this, I will give it a shot here. 

We started testing Android Q (specifically Pixel 3a 29) And I cannot seem to be able to sign in to any Office App. 

Outlook throws a generic "an error occurred" error

Admin app throws "Something went wrong. Try again"

Teams gets a bit more specific by saying,  "Application needs to enforce intune protection policies "

 

(We do not use intune)

 

Any idea how we can proceed?

 

 

6 Replies
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What type of account are you using to sign in? Work or Personal? Was this account recently provisioned? @shimshey 

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FYI, I'm using Android Q fine on a Pixel 2 with Outlook, office apps and Teams, using my O365 work account.
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@Paras Dodhia 

Thanks.

I am using a work account.... Has been provisioned and successfully used on other Android platforms.. 

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@Rob Ellis Have you signed in after upgrading to Q? or You are still signed in from before?

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The accounts were present on the phone already - but I have been prompted for credentials since the upgrade to Q.
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@Rob Ellis 

 

I have the same problem, but on Android 9 (Samsung 10e).

Did you manage to fix it?