Can't remove Office 365 Enterprise E3 licenses

[timoleinio]

My organization currently has 47 Office 365 Enterprise E3 licenses and only 42 of them are in use. I would like remove unused licenses but can't do it for some reason. 

https://admin.microsoft.com/AdminPortal/Home#/licenses shows me that we have 47 valid licenses and 42 of them are assigned. If I go to Active users and count how many licenses are enabled I get also 42.

When I go to https://admin.microsoft.com/AdminPortal/Home#/subscriptions and click Add/Remove licenses and try to lower license count it just keeps telling me that I can't remove any licenses because all of them are in use.

Any ideas how to solve the issue? In older admin panel lowering license count used to work just fine.

[#2 · Accepted solution]

Should be able to change the admin center off the preview and try there, if not, I would recommend reaching out via Support request.

[#3]

@Chris Webb Thanks man. Switched to old view, tried to remove those 5 licenses and boom it worked like a charm.

Hopefully they fix the issue before the old view is retired.

[#4]

Yeah I find myself switching back when dealing with licensing often. Glad it worked!