May 06 2020
05:38 AM
- last edited on
Feb 01 2023
11:49 AM
by
TechCommunityAP
May 06 2020
05:38 AM
- last edited on
Feb 01 2023
11:49 AM
by
TechCommunityAP
Hello,
If I search in online office365 for a string, I click on a result and the reading pane popout window appears. But then it just hangs and the information never appears. If I do not search but just read e-mails in the order they came in, I can read e-mails just fine. I have cleared my cached and cleared space on my account. Does anyone have any idea what may be happening?
Thanks
May 06 2020 08:53 AM
Seems to work fine here, which browser are you using? Try a private/incognito mode.
May 06 2020 11:33 AM
Ok I will try private mode
May 07 2020 05:00 AM
Thanks for the help. But unfortunately that did not work. Popouts after searching on a string used to work but started failing about 15 days ago. This occurs on two different machines, same account.
May 07 2020 08:04 AM
Open a support case and work with the engineers to troubleshoot this.