Oct 10 2018
11:35 AM
- last edited on
Feb 06 2023
03:44 AM
by
TechCommunityAP
Oct 10 2018
11:35 AM
- last edited on
Feb 06 2023
03:44 AM
by
TechCommunityAP
Hello! Asking for some help here :)
Can't get an access to university account in Outlook Desktop.
email: Ihor.tymoshiv@student.uclouvain.be
Mail connection - office portal 365: tymoshiv@oasis.uclouvain.be
The program is loading after entering an email and then asking for a password unlimited amount of times after entering it. When I'm closing that window the program shows me an error like "Outlook cannot set up your account"
I was trying to enter both emails.
I haven't use a desktop app before
I can login in a browser without troubles
I can even add a Hotmail, Gmail and an outlook of my another university
but not this university account
I took an option "Setup an account manually" and chose between 365office/outlook/Microsoft exchange - didn't help
online support adviced me to call here:
United States
1 800 865 9408
but i'm not able to call there now :(
Oct 10 2018 12:51 PM
Oct 10 2018 04:08 PM
looks like the first point is an issue:
Oct 10 2018 04:20 PM
Oct 11 2018 07:52 AM
Oct 11 2018 11:50 AM
Oct 12 2018 09:32 AM
Testing Outlook connectivity. | |||||||||
The Outlook connectivity test failed. | |||||||||
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The Microsoft Connectivity Analyzer is attempting to test Autodiscover for ihor.tymoshiv@student.uclouvain.be. | |||||||||||||||||
Testing Autodiscover failed. | |||||||||||||||||
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Failed to test both :(
Oct 12 2018 09:33 AM
Yes, I have downloaded Office from the portal and activated it with my Office 365 user
Oct 12 2018 09:46 AM
Oct 12 2018 09:58 AM
ok, thank you very much!