SOLVED

auto forwarding email removes email address of incoming email

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Occasional Contributor

hello all,

 

I created rule for auto forwarding all incoming messages to 2 email address.

it works perfect.

but office 365 service removes email address of sender.

EG. original email has "John Smith <john@noname.com>"

but after auto forwarding we have "John Smith"

 

can you help me with it problem ?

 

thank you

2 Replies
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Best Response confirmed by Victor Polovets (Occasional Contributor)
Solution
You should redirect the messages instead of forwarding them.

"Redirected messages appear as though they came from the original sender. Use a redirect message rule when you want replies to redirected messages to go to the original sender."

https://support.office.com/en-us/article/use-rules-in-outlook-web-app-to-automatically-forward-messa...
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@Victor Ungureanu 

 

it works correct now

 

thanks a lot :)