SOLVED

auto forwarding email removes email address of incoming email

Copper Contributor

hello all,

 

I created rule for auto forwarding all incoming messages to 2 email address.

it works perfect.

but office 365 service removes email address of sender.

EG. original email has "John Smith <john@noname.com>"

but after auto forwarding we have "John Smith"

 

can you help me with it problem ?

 

thank you

2 Replies
best response confirmed by Victor Polovets (Copper Contributor)
Solution
You should redirect the messages instead of forwarding them.

"Redirected messages appear as though they came from the original sender. Use a redirect message rule when you want replies to redirected messages to go to the original sender."

https://support.office.com/en-us/article/use-rules-in-outlook-web-app-to-automatically-forward-messa...

@Victor Ungureanu 

 

it works correct now

 

thanks a lot :)

1 best response

Accepted Solutions
best response confirmed by Victor Polovets (Copper Contributor)
Solution
You should redirect the messages instead of forwarding them.

"Redirected messages appear as though they came from the original sender. Use a redirect message rule when you want replies to redirected messages to go to the original sender."

https://support.office.com/en-us/article/use-rules-in-outlook-web-app-to-automatically-forward-messa...

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