All Emails purged after running Compliance command except those in "top of information store" Folder

%3CLINGO-SUB%20id%3D%22lingo-sub-2373513%22%20slang%3D%22en-US%22%3EAll%20Emails%20purged%20after%20running%20Compliance%20command%20except%20those%20in%20%22top%20of%20information%20store%22%20Folder%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2373513%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20Tech%20Folks%2C%3CBR%20%2F%3E%3CBR%20%2F%3EWe%20have%20received%20a%20request%20to%20delete%20some%20items(Email%20Messages%5D%20from%20EXCHANGE.%3CBR%20%2F%3E%3CBR%20%2F%3EAccording%20to%20this%20guide%2C%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fmicrosoft-365%2Fcompliance%2Fsearch-for-and-delete-messages-in-your-organization%3Fview%3Do365-worldwide%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fmicrosoft-365%2Fcompliance%2Fsearch-for-and-delete-messages-in-your-org...%3C%2FA%3E%26nbsp%3BI%20created%20my%20content%20search%20and%20ran%20it%20%5B%3CFONT%20color%3D%22%23FF9900%22%3E%3CSPAN%3E%26nbsp%3B%3C%2FSPAN%3ESTEP1%3C%2FFONT%3E%5D%3CBR%20%2F%3E%3CSTRONG%3E%3CEM%3E%3CU%3E%3CBR%20%2F%3E%3C%2FU%3E%3C%2FEM%3E%3C%2FSTRONG%3E%3C%2FP%3E%3CP%3EThen%20as%3CSPAN%3E%26nbsp%3B%3C%2FSPAN%3E%3CFONT%20color%3D%22%23FF9900%22%3ESTEP2%3C%2FFONT%3E%3A%20I%26nbsp%3B%20connected%20to%20Compliance%20%26amp%3B%20Security%20Center%20in%20PowerShell%20as%20Admin%2C%20and%20ran%26nbsp%3B%3CSTRONG%3ENew-ComplianceSearchAction%20-SearchName%20%22ABC_004_22_2%3C%2FSTRONG%3E%3CSPAN%3E%3CSTRONG%3E%22%20-Purge%20-PurgeType%20SoftDelete%3C%2FSTRONG%3E%3CBR%20%2F%3E%5B%20I%20ran%20this%20command%20atleast%2010%20times%20%5D%3CBR%20%2F%3E%3CBR%20%2F%3E%3C%2FSPAN%3EOnce%20I%20get%20the%20status%20via%3A%3C%2FP%3E%3CP%3EGet-ComplianceSearchAction%26nbsp%3B%20-Identity%20'ABC_004_22_2_Purge'%20%7C%20Format-list%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIt%20shows%20the%20task%20has%20been%3CSTRONG%3E%3CSPAN%3E%26nbsp%3B%3C%2FSPAN%3Ecompleted...%3CBR%20%2F%3E%3CBR%20%2F%3E%3C%2FSTRONG%3E%3C%2FP%3E%3CDIV%3EName%20SearchName%20Action%20RunBy%20JobEndTime%20Status%3CBR%20%2F%3E----%20----------%20------%20-----%20----------%20------%3CBR%20%2F%3EABC_004_22_2_Purge%20ABC_004_22_2%20Purge%20Fadavinia%2C%20Ali%202021%2F05%2F18%209%3A26%3A29%20PM%20Completed%3CBR%20%2F%3E%3CSTRONG%3E%3CBR%20%2F%3E%3C%2FSTRONG%3E%3CFONT%20color%3D%22%23FF0000%22%3E%3CU%3ENow%20my%20question%20is%20here%3A%3C%2FU%3E%3C%2FFONT%3E%3C%2FDIV%3E%3CDIV%3E%26nbsp%3B%3C%2FDIV%3E%3CDIV%3EI%20exported%20the%20results%20-%20all%20items%20deleted%20but%20%3CEM%3E%3CU%3Enot%20a%20few%20items%3C%2FU%3E%3C%2FEM%3E%20residing%20in%26nbsp%3B%22%3CSTRONG%3E%3CEM%3Etop%20of%20information%20store%3C%2FEM%3E%3C%2FSTRONG%3E%22%20%3CEM%3Efolder%3C%2FEM%3E.%3CSTRONG%3E%3CBR%20%2F%3E%3CBR%20%2F%3E%3C%2FSTRONG%3EHow%20can%20I%20get%20those%20items%20deleted%20in%20that%20folder%20aswell%3F%20Should%20I%20be%20worry%20about%20items%20sitting%20there%3F%3CBR%20%2F%3E%3CSTRONG%3E%3CBR%20%2F%3E%3C%2FSTRONG%3EThanks%20for%20your%20input%3CBR%20%2F%3EAli%3C%2FDIV%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2373513%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3ECompliance%20Center%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EContent%20search%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EContent%20Search%20queries%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3Edelete%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EExchange%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EOffice365%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EPowerShell%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EPurge%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ESecurity%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ESecurity%20And%20Compliance%20Center%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Contributor

Hello Tech Folks,

We have received a request to delete some items(Email Messages] from EXCHANGE.

According to this guide, 

 https://docs.microsoft.com/en-us/microsoft-365/compliance/search-for-and-delete-messages-in-your-org... I created my content search and ran it [ STEP1]

Then as STEP2: I  connected to Compliance & Security Center in PowerShell as Admin, and ran New-ComplianceSearchAction -SearchName "ABC_004_22_2" -Purge -PurgeType SoftDelete
[ I ran this command atleast 10 times ]

Once I get the status via:

Get-ComplianceSearchAction  -Identity 'ABC_004_22_2_Purge' | Format-list

 

It shows the task has been completed...

Name SearchName Action RunBy JobEndTime Status
---- ---------- ------ ----- ---------- ------
ABC_004_22_2_Purge ABC_004_22_2 Purge Fadavinia, Ali 2021/05/18 9:26:29 PM Completed

Now my question is here:
 
I exported the results - all items deleted but not a few items residing in "top of information store" folder.

How can I get those items deleted in that folder aswell? Should I be worry about items sitting there? 

Trying to understand why those few remaining items aren't being purged?!



Thanks for your input
Ali
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