SOLVED

Accepted meeting not shown in Calendar

%3CLINGO-SUB%20id%3D%22lingo-sub-286934%22%20slang%3D%22en-US%22%3EAccepted%20meeting%20not%20shown%20in%20Calendar%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-286934%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%3C%2FP%3E%3CP%3EMy%20user%20uses%20Outlook%202016.%20She%20accepted%20a%20meeting%20request%2C%20but%20the%20meeting%20was%20not%20shown%20in%20her%20calendar%2C%20the%20meeting%20organizer%20said%20she%20received%20the%20user's%20accepting%20notification.%26nbsp%3B%3C%2FP%3E%3CP%3EIn%20the%20Sent%20Items%20folder%2C%20I%20found%20the%20meeting%20invitation%2C%20then%20I%20accepted%20it%20again%2C%20then%20it%20showed%20in%20the%20calendar.%3C%2FP%3E%3CP%3EWhy%20didn't%20it%20show%20in%20the%20calendar%20the%20first%20time%20accepting%3F%3C%2FP%3E%3CP%3EPlease%20help!%3C%2FP%3E%3CP%3EThanks%20in%20advance!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-286934%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EOffice%20365%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-287966%22%20slang%3D%22en-US%22%3ERe%3A%20Accepted%20meeting%20not%20shown%20in%20Calendar%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-287966%22%20slang%3D%22en-US%22%3E%3CP%3EGot%20it.%20Thank%20you%20for%20your%20help!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-287486%22%20slang%3D%22en-US%22%3ERe%3A%20Accepted%20meeting%20not%20shown%20in%20Calendar%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-287486%22%20slang%3D%22en-US%22%3EIt%E2%80%99s%20the%20iOS%20or%20Android%20mobile%20clients%20that%20do%20it.%20Usually%20using%20older%20protocols.%20If%20users%20try%20to%20stick%20with%20outlook%20mobile%20they%20should%20have%20less%20issues.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-287484%22%20slang%3D%22en-US%22%3ERe%3A%20Accepted%20meeting%20not%20shown%20in%20Calendar%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-287484%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20Chris%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThank%20you%20for%20your%20reply.%20You%20are%20right.%20The%20user%20has%20confirmed%20she%20accepted%20the%20invitation%20via%20mobile.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20hope%20Microsoft%20address%20this%20issue.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%20again%2C%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-286995%22%20slang%3D%22en-US%22%3ERe%3A%20Accepted%20meeting%20not%20shown%20in%20Calendar%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-286995%22%20slang%3D%22en-US%22%3EAlmost%20every%20time%20I%E2%80%99ve%20seen%20it%2C%20it%E2%80%99s%20caused%20by%20accepting%20on%20a%20mobile%20device%20from%20past%20experience.%20Item%20to%20tell%20my%20users%20to%20accept%20their%20meetings%20on%20outlook.%3C%2FLINGO-BODY%3E
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Frequent Contributor

Hi,

My user uses Outlook 2016. She accepted a meeting request, but the meeting was not shown in her calendar, the meeting organizer said she received the user's accepting notification. 

In the Sent Items folder, I found the meeting invitation, then I accepted it again, then it showed in the calendar.

Why didn't it show in the calendar the first time accepting?

Please help!

Thanks in advance!

4 Replies
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Best Response confirmed by Grace Yin (Frequent Contributor)
Solution
Almost every time I’ve seen it, it’s caused by accepting on a mobile device from past experience. Item to tell my users to accept their meetings on outlook.
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Hi Chris,

 

Thank you for your reply. You are right. The user has confirmed she accepted the invitation via mobile.

 

I hope Microsoft address this issue.

 

Thanks again,

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It’s the iOS or Android mobile clients that do it. Usually using older protocols. If users try to stick with outlook mobile they should have less issues.
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Got it. Thank you for your help!