365 Freezes

%3CLINGO-SUB%20id%3D%22lingo-sub-3067774%22%20slang%3D%22en-US%22%3E365%20Freezes%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-3067774%22%20slang%3D%22en-US%22%3E%3CP%3EWhen%20I'm%20in%20Powerpoint%2C%20Word%2C%20or%20Excel%2C%20(the%20three%20I%20use%20the%20most)%2C%20when%20saving%20a%20doc%20in%20Word%20or%20a%20file%20in%20Powerpoint%2C%20depending%20on%20its%20size%2C%20it%20freezes%20for%20a%20few%20seconds.%20When%20opening%20a%20document%20(especially%20in%20word)%2C%20it%20takes%20a%20few%20seconds.%20After%20checking%20with%20a%20couple%20of%20local%20techs%2C%20they%20blame%20my%20laptop%20for%20getting%20old.%20But%20the%20fact%20is%20that%20it%20works%20well%20in%20everything%20else.%20For%20instance%3B%20I%20work%20with%20Adobe%20Premiere%20Pro%20and%20have%20no%20problems.%20Did%20a%20couple%20of%20times%20the%20online%20repair%2C%20but%20no%20luck.%20Called%20Microsoft%20and%20got%20a%20nice%20lady%20from%20Nigeria%2C%20who%20came%20into%20my%20laptop%2C%20and%20after%20a%20few%20steps%2C%20she%20said%20was%20the%20antivirus%2Ffirewall%20causing%20it%2C%20which%20I%20never%20had%20a%20problem%20with%20it.%20Turned%20it%20off%20and%20it%20seemed%20to%20apparently%20get%20better.%20So%20I%20worked%20for%20a%20couple%20of%20days%20with%20it%20off%20(McAfee%20%2B%20Malwarebytes)%2C%20but%20the%20problem%20is%20back%20again.%20This%20happened...%20(and%20it%20could%20be%20a%20humungous%20coincidence)%2C%20when%20Dropbox%20offered%20me%20to%20save%20all%20my%20files%2C%20but%20after%20I%20did%20it%2C%20I%20noticed%20that%20Dropbox%20moved%20all%20my%20files%20out%20of%20my%20HD.%20So%2C%20I%20had%20to%20bring%20them%20back%20because%20didn't%20like%20the%20process.%20So%2C%20after%20this%2C%20this%20problem%20in%20365%20came%20up.%20But%20again%2C%20it%20could%20a%20big%20coincidence.%20Also%2C%20I%20have%20OneDrive%20disconnected%20because%20I%20don't%20like%20the%20way%20it%20works%20slowing%20down%20work.%20Happens%20that%2C%20for%20instance%3B%20when%20I%20open%20a%20doc%20in%20word%2C%20it%20seems%20like%20it's%20looking%20for%20it%20and%20can't%20find%20it%20right%20away%3B%20that's%20my%20impression.%20I%20did%20a%20tune-up%2C%20plus%20a%20manual%20defrag...%20the%20problem%20persists%20and%20it%20is%20annoying.%26nbsp%3B%20I%20have%20Windows%2010%20Version%2021H2%2C%2016%20ram%2C%20i7%20quad-core.%26nbsp%3BAll%20the%20help%20will%20be%20much%20appreciated.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-3067774%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EOffice%20365%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Occasional Visitor

When I'm in Powerpoint, Word, or Excel, (the three I use the most), when saving a doc in Word or a file in Powerpoint, depending on its size, it freezes for a few seconds. When opening a document (especially in word), it takes a few seconds. After checking with a couple of local techs, they blame my laptop for getting old. But the fact is that it works well in everything else. For instance; I work with Adobe Premiere Pro and have no problems. Did a couple of times the online repair, but no luck. Called Microsoft and got a nice lady from Nigeria, who came into my laptop, and after a few steps, she said was the antivirus/firewall causing it, which I never had a problem with it. Turned it off and it seemed to apparently get better. So I worked for a couple of days with it off (McAfee + Malwarebytes), but the problem is back again. This happened... (and it could be a humungous coincidence), when Dropbox offered me to save all my files, but after I did it, I noticed that Dropbox moved all my files out of my HD. So, I had to bring them back because didn't like the process. So, after this, this problem in 365 came up. But again, it could a big coincidence. Also, I have OneDrive disconnected because I don't like the way it works slowing down work. Happens that, for instance; when I open a doc in word, it seems like it's looking for it and can't find it right away; that's my impression. I did a tune-up, plus a manual defrag... the problem persists and it is annoying.  I have Windows 10 Version 21H2, 16 ram, i7 quad-core. All the help will be much appreciated. 

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