Sep 14 2023 07:28 AM
Our group currently has a CSP Direct contract for the entire group and the DACH subsidiary is currently considering signing an own CSP Direct contract for the DACH region. Is it possible to transfer the existing customer subscriptions to the new CSP Direct contract without any costs and notifications to the customer? Is there a procedure from Microsoft for this case?
Is it guaranteed that the past sales under the group contract that are already assigned to the DACH MPN ID will remain assigned to the DACH MPN ID even if a new CSP contract is signed?
Sep 14 2023 09:20 AM
Solution
Thank you for moving your post, however, I do not see that the replies were moved along with it, so I cannot see your previous reply.
I see that you've selected the NCE community, so if you're asking about moving subscriptions in the NCE (new commerce experience), please know that transfer subscriptions is not available for New Commerce Experiences license-based subscriptions.
If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Regards,
Microsoft CSP Licensing Concierge
Sep 24 2023 11:47 PM
Sep 25 2023 06:56 AM
Not at this time.
If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Regards,
Microsoft CSP Licensing Concierge
Sep 14 2023 09:20 AM
Solution
Thank you for moving your post, however, I do not see that the replies were moved along with it, so I cannot see your previous reply.
I see that you've selected the NCE community, so if you're asking about moving subscriptions in the NCE (new commerce experience), please know that transfer subscriptions is not available for New Commerce Experiences license-based subscriptions.
If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.
Regards,
Microsoft CSP Licensing Concierge