SOLVED

Migration of subscriptions to new CSP Direct contract

Brass Contributor

Our group currently has a CSP Direct contract for the entire group and the DACH subsidiary is currently considering signing an own CSP Direct contract for the DACH region. Is it possible to transfer the existing customer subscriptions to the new CSP Direct contract without any costs and notifications to the customer? Is there a procedure from Microsoft for this case?

 

Is it guaranteed that the past sales under the group contract that are already assigned to the DACH MPN ID will remain assigned to the DACH MPN ID even if a new CSP contract is signed?

3 Replies
best response confirmed by JensH20457 (Brass Contributor)
Solution

@JensH20457 

 

Thank you for moving your post, however, I do not see that the replies were moved along with it, so I cannot see your previous reply. 

 

I see that you've selected the NCE community, so if you're asking about moving subscriptions in the NCE (new commerce experience), please know that transfer subscriptions is not available for New Commerce Experiences license-based subscriptions.

 

 

 

If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.


Regards,

Microsoft CSP Licensing Concierge

 

 

 

Hi, does Microsoft have plans to allow the transfer of subscriptions for New Commerce Experience license-based subscriptions?

@Mikhail_Bloomfield 

 

Not at this time. 

 


If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.


Regards,

Microsoft CSP Licensing Concierge

1 best response

Accepted Solutions
best response confirmed by JensH20457 (Brass Contributor)
Solution

@JensH20457 

 

Thank you for moving your post, however, I do not see that the replies were moved along with it, so I cannot see your previous reply. 

 

I see that you've selected the NCE community, so if you're asking about moving subscriptions in the NCE (new commerce experience), please know that transfer subscriptions is not available for New Commerce Experiences license-based subscriptions.

 

 

 

If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.


Regards,

Microsoft CSP Licensing Concierge

 

 

 

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