D365 Marketing Renewal

[French6891]

Hi there,

I understand that from 1st January anyone on CSP will be automatically moved to Annual commitment NCE at their subscription end date.

Our client’s protected pricing for D365 Marketing expires on 29th January, we understand you get one more contractual cycle to stay on the D365 Marketing SKU before transitioning to D365 Customer Insights but is there anything that we need to do to ensure it renews for another year or is it as simple as just allowing it to auto renew?

Thank you

[#2]

@French6891 

Thank you for posting to the community!

Existing subscriptions continue to function and renew. Instead of renewing to a new legacy term the subscription migrates to NCE/new commerce for the next term:

Migrate subscriptions to new commerce - Partner Center | Microsoft Learn

Hope this clarifies! 

If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.

Regards,

Microsoft CSP Licensing Concierge

[#3]

@French6891 

also, I moved your post over to the NCE community since the subject is related to NCE migration.

[#4]

@LicensingConcierge1 

thank you for your response and moving this to the correct area. 

The issue with the D365 Marketing license is that it’s retired for all new users - therefore no longer exists on the price files.  But existing users can renew the license for one more contractual cycle before moving to the new ‘D365 customer insights journeys/data’. 

So in order for someone to take up this chance upon renewal for one more contractual cycle of D365 Marketing - say they are on legacy csp now, all they would have to do is allow this to auto renew and Microsoft wouldn’t auto move them to NCE? 

Thanks 

[#5]

The Marketing on legacy should migrate/renew to NCE as they are, with an annual commitment.
A couple of things you can use to check this. Both are in Partner Center.

The legacy offer matrix in the Pricing section. This has a worksheet for NCE Mappings, where it lists the legacy SKU's and what the Modern (NCE) SKU is.

There's also an NCE Migrations download available in the Customers section that provides a list of all the legacy subscriptions for your customers that are eligible to auto-migrate to NCE.

[#6]

@French6891 

As far as I know, Microsoft won't migrate deprecated products towards NCE. As these SKUs are of course not available anymore to purchase, Microsoft also can't activate them in NCE. 

These subscriptions with deprecated products will expire on renewal date (you should be able to see that in Partner Center, like Nick mentioned). I don't have an example of D365 Marketing myself, but do have other examples like this one:

This means, if you don't purchase a replacement licenses (in this case Customer Insights) in NCE yourself, the service will be terminated by Microsoft. 

Microsoft has published the offer retirement guide with explanations on how to approach these cases with deprecated Legacy CSP products being forced towards NCE, with examples and alternatives, etc. 

Cloud Solution Provider offer retirement guide (microsoft.com).

Cheers,

Martijn

[#7]

Hi @French6891 

I'm not ignoring your 2nd question.  I've reached out to the D365 Marketing team and am awaiting a response. 

Please stand by and thank you for your patience. 

Regards,

Microsoft CSP Licensing Concierge

[#8]

@licensingConcierge1 I appreciate that, looking forward to your response. Thank you.

[#9]

Hi @French6891 

Thank you for being so patient. 

What We Know:

As we know, the Microsoft-led migration occurs on the date of subscription renewal, starting January 2024. Per NCE guidelines, Partners will have seven days (168hrs...not business hours!)  after migration is complete to change the subscription term (from the default annual term), quantity or cancel the subscription if necessary.

What We've Learned:

Considering the option to renew existing365 Marketing licenses for one (final) year, the response was that existing customers with the old D365 Marketing license, can renew in legacy until Sept 2024. 

When a license is renewed, we will honor the terms. Therefore, if the term is annual, the license will be valid until end of term. Only after Sept '24 they cannot renew in legacy & they must renew in NCE.  

Documentation:

• September 2023 announcements - Partner Center announcements | Microsoft Learn
• GPS Big Picture podcast (sharepoint.com)
• Microsoft-led migration of CSP legacy seat-based subscriptions to NCE begins in January (sharepoint....
• Migrate subscriptions to new commerce - Partner Center | Microsoft Learn

If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.

Regards,

Microsoft CSP Licensing Concierge