Bridge to Cloud 2 - BC Essentials to Prem upgrade

[WillBen]

Hi, 

Can any one confirm if the Bridge to Cloud 2 Promo licenses can be upgraded? Customer wants to purchase Business Central Essentials licenses but may have a requirement to upgrade these to Business Central Premium during the the course of the 36 months?

Thanks

[#2]

Good question. These are my thoughts.

Technically the SKU is the same as the full priced SKU, just with a pricing promo attached.
Therefore, my expectation would be that you could upgrade from Essentials to Premium.
But by doing so this may remove the pricing promo.
The price promo is in part based on the customer not having previously purchased any licenses for the product.

I would recommend raising a service request, explaining the intent and asking for confirmation it can be done. Even if Microsoft have to perform a background action to re-apply the price promo.

[#3]

Hi @WillBen 

Can any one confirm if the Bridge to Cloud 2 Promo licenses can be upgraded? Customer wants to purchase Business Central Essentials licenses but may have a requirement to upgrade these to Business Central Premium during the the course of the 36 months?

This is a great question! 

*** If your customer is eligible for the B2C2 promo, my suggestion would be to purchase the (premium) licenses that you said they'll eventually need within the 3yr term. ***

If you'd still prefer to purchase the Essentials licenses w/ hopes to upgrade to Premium during the 3yr. term, please review pg.10 of the NCE Handbook under "Making changes to subscriptions".  

Per the NCE Handbook, upgrades are available in NCE, however, you must use the Offer Matrix to search to check the availability of upgrades.  The Offer Matrix will also show if there is an available promo for the upgraded licenses.

If this reply answers your question, please Accept as the solution to help the other members find it more quickly. Otherwise, please let me know if you need further assistance on this topic.

Regards,

Microsoft CSP Licensing Concierge