MSIX application fail to register with 0x80073CF6 error code

%3CLINGO-SUB%20id%3D%22lingo-sub-2662369%22%20slang%3D%22en-US%22%3EMSIX%20application%20fail%20to%20register%20with%200x80073CF6%20error%20code%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2662369%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20Team%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWhile%20installing%20MSIX%20package%20on%20test%20machine%20getting%20below%20error%2C%3C%2FP%3E%3CP%3E%3CSTRONG%3EApplicaiton%20Name%3A%3C%2FSTRONG%3E%20Zoom%205.7.804%3C%2FP%3E%3CP%3E%3CSTRONG%3ECapturing%20machine%20Build%3A%3C%2FSTRONG%3E%26nbsp%3B2004(OS%20Build%2019041.630)%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSTRONG%3ETest%20machine%20Build%3A%3C%2FSTRONG%3E%2020H2(OS%20Build%2019042.631)%3C%2FP%3E%3CP%3E%3CSTRONG%3EServices%20name%3A%3C%2FSTRONG%3E%26nbsp%3BCptService.exe%3C%2FP%3E%3CP%3E***************************************ERROR*******************************************************%3C%2FP%3E%3CP%3E%3CSPAN%3EPS%20C%3A%5Ctest%26gt%3B%20add-apppackage%20-path%20%22C%3A%5Ctest%5CZoom5.7.804_1.0.3.0_x64__fwtmgmhf0bsea.msix%22%3C%2FSPAN%3E%3CBR%20%2F%3E%3CSPAN%3Eadd-apppackage%20%3A%20Deployment%20failed%20with%20HRESULT%3A%200x80073CF6%2C%20Package%20could%20not%20be%20registered.%3C%2FSPAN%3E%3CBR%20%2F%3E%3CSPAN%3Eerror%200x80073D27%3A%20While%20processing%20the%20request%2C%20the%20system%20failed%20to%20register%20the%20windows.service%20extension%20due%20to%20the%3C%2FSPAN%3E%3CBR%20%2F%3E%3CSPAN%3Efollowing%20error%3A%20The%20package%20installation%20failed%20because%20a%20version%20of%20the%20service%20exists%20outside%20of%20APPX%20packaging.%3C%2FSPAN%3E%3CBR%20%2F%3E%3CSPAN%3EPlease%20contact%20your%20software%20vendor.%3C%2FSPAN%3E%3CBR%20%2F%3E%3CSPAN%3E.%3C%2FSPAN%3E%3CBR%20%2F%3E%3CSPAN%3ENOTE%3A%20For%20additional%20information%2C%20look%20for%20%5BActivityId%5D%200e3eccb1-9466-0001-0112-3f0e6694d701%20in%20the%20Event%20Log%20or%20use%3C%2FSPAN%3E%3CBR%20%2F%3E%3CSPAN%3Ethe%20command%20line%20Get-AppPackageLog%20-ActivityID%200e3eccb1-9466-0001-0112-3f0e6694d701%3C%2FSPAN%3E%3CBR%20%2F%3E%3CSPAN%3EAt%20line%3A1%20char%3A1%3C%2FSPAN%3E%3CBR%20%2F%3E%3CSPAN%3E%2B%20add-apppackage%20-path%20%22C%3A%5Ctest%5CZoom5.7.804_1.0.3.0_x64__fwtmgmhf0bsea.%20...%3C%2FSPAN%3E%3CBR%20%2F%3E%3CSPAN%3E%2B%20~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~%3C%2FSPAN%3E%3CBR%20%2F%3E%3CSPAN%3E%26nbsp%3B%26nbsp%3B%26nbsp%3B%26nbsp%3B%2B%20CategoryInfo%20%26nbsp%3B%26nbsp%3B%26nbsp%3B%26nbsp%3B%26nbsp%3B%26nbsp%3B%26nbsp%3B%26nbsp%3B%26nbsp%3B%3A%20WriteError%3A%20(C%3A%5Ctest%5CZoom5.7...mgmhf0bsea.msix%3AString)%20%5BAdd-AppxPackage%5D%2C%20IOException%3C%2FSPAN%3E%3CBR%20%2F%3E%3CSPAN%3E%26nbsp%3B%26nbsp%3B%26nbsp%3B%26nbsp%3B%2B%20FullyQualifiedErrorId%20%3A%20DeploymentError%2CMicrosoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3ELet%20us%20know%20if%20you%20need%20more%20details%20on%20this.%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2681218%22%20slang%3D%22en-US%22%3ERe%3A%20MSIX%20application%20fail%20to%20register%20with%200x80073CF6%20error%20code%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2681218%22%20slang%3D%22en-US%22%3EHi%2C%20thanks%20for%20posting%2C%20we%20will%20look%20into%20this.%20You%20can%20also%20submit%20feedback%20with%20this%20issue.%3C%2FLINGO-BODY%3E
Occasional Contributor

Hello Team,

 

While installing MSIX package on test machine getting below error,

Applicaiton Name: Zoom 5.7.804

Capturing machine Build: 2004(OS Build 19041.630) 

Test machine Build: 20H2(OS Build 19042.631)

Services name: CptService.exe

***************************************ERROR*******************************************************

PS C:\test> add-apppackage -path "C:\test\Zoom5.7.804_1.0.3.0_x64__fwtmgmhf0bsea.msix"
add-apppackage : Deployment failed with HRESULT: 0x80073CF6, Package could not be registered.
error 0x80073D27: While processing the request, the system failed to register the windows.service extension due to the
following error: The package installation failed because a version of the service exists outside of APPX packaging.
Please contact your software vendor.
.
NOTE: For additional information, look for [ActivityId] 0e3eccb1-9466-0001-0112-3f0e6694d701 in the Event Log or use
the command line Get-AppPackageLog -ActivityID 0e3eccb1-9466-0001-0112-3f0e6694d701
At line:1 char:1
+ add-apppackage -path "C:\test\Zoom5.7.804_1.0.3.0_x64__fwtmgmhf0bsea. ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : WriteError: (C:\test\Zoom5.7...mgmhf0bsea.msix:String) [Add-AppxPackage], IOException
    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

 

Let us know if you need more details on this.

 

1 Reply
Hi, thanks for posting, we will look into this. You can also submit feedback with this issue.