Winforms .exe in MSIX Package Does Not Startup After Auto Update

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Occasional Contributor

We are deploying a classic Winforms .exe via MISX. Approximately 20% of the time, the application does not start automatically after an auto update completes. After an update and failed start, we can trigger the application to startup by just typing random text into the Windows search bar. Another way we can trigger it to start is to re-launch the application via the start menu item, but of course two instances will then be running. 

 

 

 

We are testing with 5 separate workstations that have Windows 10 1903. I have logging in the Main method of the application in program.cs, so I can see that nothing attempts to execute after the auto update until the user intervenes. This has lead me to believe that there is nothing in the application itself causing the issue, but rather the MSIX framework or a configuration option. 

 

The appinstaller file -

 

 

<?xml version="1.0" encoding="utf-8"?>
<AppInstaller Uri="{AppInstallerUri}"
              Version="{Version}"
              xmlns="<a href="<a href="<a href="http://schemas.microsoft.com/appx/appinstaller/2018" target="_blank">http://schemas.microsoft.com/appx/appinstaller/2018</a>" target="_blank"><a href="http://schemas.microsoft.com/appx/appinstaller/2018</a" target="_blank">http://schemas.microsoft.com/appx/appinstaller/2018</a</a>>" target="_blank"><a href="<a href="http://schemas.microsoft.com/appx/appinstaller/2018</a" target="_blank">http://schemas.microsoft.com/appx/appinstaller/2018</a</a>" target="_blank"><a href="http://schemas.microsoft.com/appx/appinstaller/2018</a</a" target="_blank">http://schemas.microsoft.com/appx/appinstaller/2018</a</a</a>>>">
  <MainBundle Name="{Name}"
              Version="{Version}"
              Publisher="{Publisher}"
              Uri="{MainPackageUri}"/>
  <UpdateSettings>
    <OnLaunch HoursBetweenUpdateChecks="0" ShowPrompt="true" UpdateBlocksActivation="true"/>
    <AutomaticBackgroundTask/>
    <ForceUpdateFromAnyVersion>true</ForceUpdateFromAnyVersion>
  </UpdateSettings>
</AppInstaller>

 

 

 
The appxmanifest -

 

 

 
<?xml version="1.0" encoding="utf-8"?>
<Package
  xmlns="<a href="<a href="<a href="http://schemas.microsoft.com/appx/manifest/foundation/windows10" target="_blank">http://schemas.microsoft.com/appx/manifest/foundation/windows10</a>" target="_blank"><a href="http://schemas.microsoft.com/appx/manifest/foundation/windows10</a" target="_blank">http://schemas.microsoft.com/appx/manifest/foundation/windows10</a</a>>" target="_blank"><a href="<a href="http://schemas.microsoft.com/appx/manifest/foundation/windows10</a" target="_blank">http://schemas.microsoft.com/appx/manifest/foundation/windows10</a</a>" target="_blank"><a href="http://schemas.microsoft.com/appx/manifest/foundation/windows10</a</a" target="_blank">http://schemas.microsoft.com/appx/manifest/foundation/windows10</a</a</a>>>"
  xmlns:uap="<a href="<a href="<a href="http://schemas.microsoft.com/appx/manifest/uap/windows10" target="_blank">http://schemas.microsoft.com/appx/manifest/uap/windows10</a>" target="_blank"><a href="http://schemas.microsoft.com/appx/manifest/uap/windows10</a" target="_blank">http://schemas.microsoft.com/appx/manifest/uap/windows10</a</a>>" target="_blank"><a href="<a href="http://schemas.microsoft.com/appx/manifest/uap/windows10</a" target="_blank">http://schemas.microsoft.com/appx/manifest/uap/windows10</a</a>" target="_blank"><a href="http://schemas.microsoft.com/appx/manifest/uap/windows10</a</a" target="_blank">http://schemas.microsoft.com/appx/manifest/uap/windows10</a</a</a>>>"
  xmlns:rescap="<a href="<a href="<a href="http://schemas.microsoft.com/appx/manifest/foundation/windows10/restrictedcapabilities" target="_blank">http://schemas.microsoft.com/appx/manifest/foundation/windows10/restrictedcapabilities</a>" target="_blank"><a href="http://schemas.microsoft.com/appx/manifest/foundation/windows10/restrictedcapabilities</a" target="_blank">http://schemas.microsoft.com/appx/manifest/foundation/windows10/restrictedcapabilities</a</a>>" target="_blank"><a href="<a href="http://schemas.microsoft.com/appx/manifest/foundation/windows10/restrictedcapabilities</a" target="_blank">http://schemas.microsoft.com/appx/manifest/foundation/windows10/restrictedcapabilities</a</a>" target="_blank"><a href="http://schemas.microsoft.com/appx/manifest/foundation/windows10/restrictedcapabilities</a</a" target="_blank">http://schemas.microsoft.com/appx/manifest/foundation/windows10/restrictedcapabilities</a</a</a>>>"
  IgnorableNamespaces="uap rescap">
  <Identity
    Name="IMSPolicy.local"
    Publisher="CN=Foo, O=Foo, L=MyTown, S=MyState, C=US"
    Version="1.0.14.0" />
  <Properties>
    <DisplayName>MyApp</DisplayName>
    <PublisherDisplayName>FooPublisher</PublisherDisplayName>
    <Logo>Images\StoreLogo.png</Logo>
  </Properties>
  <Dependencies>
    <TargetDeviceFamily Name="Windows.Universal" MinVersion="10.0.0.0" MaxVersionTested="10.0.0.0" />
    <TargetDeviceFamily Name="Windows.Desktop" MinVersion="10.0.14393.0" MaxVersionTested="10.0.14393.0" />
  </Dependencies>
  <Resources>
    <Resource Language="x-generate"/>
  </Resources>
  <Applications>
    <Application Id="App"
      Executable="$targetnametoken$.exe"
      EntryPoint="$targetentrypoint$">
      <uap:VisualElements
        DisplayName="MyApp Dev"
        Description="MyApp application package"
        BackgroundColor="transparent"
        Square150x150Logo="Images\Square150x150Logo.png"
        Square44x44Logo="Images\Square44x44Logo.png">
        <uap:DefaultTile Wide310x150Logo="Images\Wide310x150Logo.png"  Square71x71Logo="Images\SmallTile.png" Square310x310Logo="Images\LargeTile.png"/>
        <uap:SplashScreen Image="Images\SplashScreen.png"  BackgroundColor="white"/>
      </uap:VisualElements>
    </Application>
  </Applications>
  <Capabilities>
    <Capability Name="internetClient" />
    <rescap:Capability Name="runFullTrust" />
  </Capabilities>
</Package>

 

 

12 Replies

@ChreesM 

 

A few questions:

 

  1. To make sure I understand what's going on, are you launching the app, the update UI pops up, installs the update successfully and at the end of the update the app doesn't launch?
  2. Can you please share:

C:\Users\<UserName>\AppData\Local\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\TempState\AILog.txt from when this issue occurs.

 

And just to make sure, can you please check Task Manager to see if your app's process is present when the issue occurs.

 

Thanks

Tanaka

@Tanaka_Jimha 

1. Yes, that is correct.

 

2. attached

 

3. The application's process does not appear in Task Manager during a hang.

@ChreesM 

 

Thanks for the info. We're looking into the issue, I'll keep you posted.

 

Tanaka

@Tanaka_Jimha  - Hi Tanaka,

 

Just checking in to see if there has been any movement on this item.

 

Regards

Hi @ChreesM,

 

I don't have an update from the dev team yet. I'll let you know once I do. Some folks are out for Thanksgiving this week.

 

Cheers,

Tanaka

Hi @ChreesM 

 

Unfortunately our devs weren't able to reproduce the issue and the logs aren’t showing anything so we don't have anything to use for debugging right now.

 

Are you able to reproduce the issue on one of your machines currently? I understand it can be hard since you said it only happens 20% of the time. Our best bet to get to the bottom of it now is for you to file a Feedback Hub bug while the issue is occurring -, this will collect a lot more logs & traces and help us investigate. If you can reproduce the error, can please try capture it using Feedback Hub:

Launch Feedback Hub

Category -> Problem -> Install & Update -> App installation issues

Make new bug

Important functionality not working

Recreate My Problem -> Start Recording

Try reproduce the issue

Stop recording

Submit

 

Thanks!

Tanaka

@Tanaka_Jimha- We have been able to reproduce the error on multiple machines about every 5th update, as long as there is a legitimate code change versus just incrementing the version number. We were not successful reproducing the error when there is not a real code change involved.

 

We will attempt to capture with Feedback Hub. Do you want me to post the results to this thread? 

@ChreesM 

 

Yes please update the thread when you've managed to capture via Feedback Hub.

 

Thanks,

Tanaka

@Tanaka_Jimha- We captured the issue today with Feedback Hub. Files attached as requested.

Thank you @ChreesM! I'll forward this to our dev team to investigate.

 

Thanks again,

Tanaka

@Tanaka_Jimha- We have been doing some more internal testing/investigation of this issue. We setup a fresh VM with Windows 10 (build 1909), and made sure there isn't any antivirus software, group policy, etc. We are still experiencing the issue. We did note an error in the Appx log, although ultimately the deployment was successful, we just had to jumpstart the process.

 

Event Viewer – Administrative Events

Error      1/14/2020 6:27:00 AM  AppModel-Runtime        69           None

Failed with 0x490 modifying AppModel Runtime status for package IMSPolicy.Test_3.0.20014.1_neutral__jth0c9f684k02 for user CARPENTERD-TEST\DeleteMe (current status = 0x0, desired status = 0x20).

 

Log Name:      Microsoft-Windows-AppModel-Runtime/Admin

Source:        Microsoft-Windows-AppModel-Runtime

Date:          1/14/2020 6:27:00 AM

Event ID:      69

Task Category: None

Level:         Error

Keywords:      Process

User:          SYSTEM

Computer:      carpenterd-test.svmic.com

Description:

Failed with 0x490 modifying AppModel Runtime status for package IMSPolicy.Test_3.0.20014.1_neutral__jth0c9f684k02 for user CARPENTERD-TEST\DeleteMe (current status = 0x0, desired status = 0x20).

 

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Microsoft-Windows-AppModel-Runtime" Guid="{f1ef270a-0d32-4352-ba52-dbab41e1d859}" />

    <EventID>69</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x2000000000000001</Keywords>

    <TimeCreated SystemTime="2020-01-14T14:27:00.545054900Z" />

    <EventRecordID>900</EventRecordID>

    <Correlation ActivityID="{766f81f1-cae6-0000-3798-6f76e6cad501}" />

    <Execution ProcessID="4416" ThreadID="4564" />

    <Channel>Microsoft-Windows-AppModel-Runtime/Admin</Channel>

    <Computer>carpenterd-test.svmic.com</Computer>

    <Security UserID="S-1-5-18" />

  </System>

  <EventData>

    <Data Name="ErrorCode">1168</Data>

    <Data Name="PackageFullName">IMSPolicy.Test_3.0.20014.1_neutral__jth0c9f684k02</Data>

    <Data Name="User">S-1-5-21-4057247019-2708646856-1072159069-1001</Data>

    <Data Name="DesiredStatus">32</Data>

    <Data Name="CurrentStatus">0</Data>

  </EventData>

</Event>

@ChreesM 

 

Thanks for the new logs and update. I've forwarded them to the dev team and followed up with you more info.

 

Tanaka