Hololens2 SW update error

Visitor

Hi, It seems like my Hololens 2 is getting error regarding SW Update. 

 

Please refer below information. 

 

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1. Device information

Version Windows Holographic for Business

OS Build 10.0.19041.1400

Firmware revision number 11973.01.01.200917.F


2. Problem

(Setting -> Update & Security -> Windows Update)

 

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Error encountered
Last checked: 2021-12-16 10:27 AM

There were problems downloading some updates, but we'll try again
later. If you keep seeing this, try searching the web or contacting
support for help. This error code might help: (0x80070490)

===========================================

 

My Hololens2 is stuck in the status.

 

Please help me to resolve this.  

 

1 Reply
Hi there, are you by any chance enrolled in the Windows Insider program? That error code, and a workaround, is documented here:
https://docs.microsoft.com/en-us/hololens/hololens-insider#update-error-0x80070490-work-around