Viva Topics refresh rate

Contributor

Hi all

Does anyone know what the refresh rate is for Viva Topics?  

 

We are seeing some topics update quickly while others are taking days.  We are also trying to use page tags to surface specific topics for specific teams (like a top set of topics for a program) and those don't seem to update immediately either.  

 

We are just finding challenges since our users expect Topics to work and update similar to SharePoint and this does not seem to be the case.  It is causing a lot of frustration.  

 

Any help would be appreciated.  

1 Reply
Viva topics relies on the SharePoint Crawler so it should update every 15 min(even faster most of the time), what you can do it try to reindex the whole site and see if that helps in case it is slow. it's not super uncommon that the crawler misses trigger on a change.

https://learn.microsoft.com/en-us/viva/topics/faq-topics