Problem when migrating from Office 2019 (full license) to Office 365

Occasional Visitor

Hi there.


i own an Office 2019 (pemanent license) and i suscribed today an Office 365 subscription in order to have access to new features (stock prices e.g.) 


When starting my Excel on my Mac - these commands don't show and it is still the old menus without these new features.


What to do??


Many thanks for your help



1 Reply

@ppirrotte You will need to remove the Office 2019 license. We see this issue all the time. Check this Microsoft Support page for the tool you need.