Insights 'Something Went Wrong'

Occasional Contributor

This relates to the Teams app 'Insights' from Microsoft Viva. For clarity this is not the education app.

 

My user is able to add the app in Teams on the side bar but when clicking on it the message 'Sorry, something went wrong' is displayed along with an arrow refresh. 

 

What is causing this?

 

The only idea I have is that OneDrive is disabled on this tenancy, does Insights require OneDrive to store data? This wouldn't be surprising. Thanks!

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