Learn more about the future of Microsoft Viva Topics at Microsoft Ignite

Published Mar 02 2021 06:00 AM 13K Views
Microsoft

Last month we announced Microsoft Viva, the first Employee Experience Platform built for the digital era. Microsoft Viva includes four modules: Viva Connections, Viva Insights, Viva Learning, and Viva Topics.  

 

Viva Topics applies AI to empower people with knowledge in the apps they use every day, automatically organizing content and expertise across your systems and teams to create topics with built-in security, compliance, and workflow. And it’s available now for customer trials and purchases.

 

Microsoft Viva Topics in actionMicrosoft Viva Topics in action

 

This week at Microsoft Ignite we’re spotlighting our continuing enhancements to Microsoft Viva Topics. We’re also sharing an update on recent enhancements to SharePoint Syntex, and announcing our latest expansion of the Microsoft Content Services Partner Program.  Now, let’s look at Viva Topics.

 

Microsoft Bing integration

Our next updates will add new capabilities to show topic answers inside Microsoft Search via Microsoft Bing. Topic cards are already available to licensed users inside SharePoint pages and Microsoft Search. Our new integration brings knowledge from Viva Topics into Bing. All information stays within customer’s trust boundaries, and topic answers will be available to licensed users inside federated search results. Topic answers in Bing will start to rollout this spring.

 

Topic answers in Microsoft BingTopic answers in Microsoft Bing

 

 

Microsoft Teams

Integration to Microsoft Teams will proceed in several stages. With the rollout of Microsoft Viva Connections for the Microsoft Teams desktop, we’ll begin introducing topic cards and highlights to Microsoft Teams in SharePoint pages integrated to the Connections desktop app for Teams. We’ll have more updates to Microsoft Teams integration throughout 2021.

 

Roadmap

Our team is working with our customers as we deliver additional updates to Microsoft Viva Topics and SharePoint Syntex. We’ll continue to drive user experiences, foundational services and APIs, expanded language support, and government cloud coverage (GCC) as our top priorities for 2021.

 

KCSRoadmap.png

We’ll share more detail on all of these and more on the Microsoft 365 roadmap.

 

Microsoft Viva Topics at Ignite

There’s lot of great content at Microsoft Ignite this week for Microsoft Viva Topics, including:

Keynote

The hybrid workplace by Jared Spataro 
We think of 2020 as the year many of us worked from home. In fact, it’s the year that work moved to the cloud. Flexible work is here to stay. Join Jared Spataro to learn how we’re empowering people to work from home, on the go, and at the office.

Tuesday, March 2 | 9:45 – 10:15 AM PST

Tuesday, March 2 | 7:15 PM – 7:45 PM PST

 

Featured Session

Meet Microsoft Viva: a new kind of employee experience by Chuck Friedman 
The first employee experience platform built for the digital era, Microsoft Viva brings together communications, knowledge, learning, resources, and insights into an integrated experience that empowers people and teams to be their best, from anywhere. Join us as we introduce a new approach and a new category of technology solutions. Powered by the full breadth and depth of Microsoft 365, Viva is experienced through Microsoft Teams and other Microsoft 365 apps that people use every day.

Wednesday, March 3 | 12:00 PM – 12:30 PM PST

Wednesday, March 3 | 9:30 PM – 10:00 PM PST

Ask the Experts

ATE-FS193 | Ask the Experts: Meet Microsoft Viva: a new kind of employee experience
Now that you have the basics covered, we invite you to ask the questions that may not have been answered in other sessions. There will be a team of Subject Matter Experts available to answer questions both on camera and in chat and point you in the right direction to get started on your own Microsoft Viva journey. Come with questions about all four modules – Viva Connections, Viva Topics, Viva Learning, and Viva Insights.

Wednesday, March 3 | 2:00 PM – 2:30 PM PST

 

On-Demand Sessions

OD372 | Microsoft Viva Topics: Put knowledge to work with content and AI by Chris McNulty and Naomi Moneypenny
Viva Topics frees up time by making it easy for people to find information and put knowledge to work. And SharePoint Syntex uses advanced AI and machine teaching to amplify human expertise, automate content processing, and transform content into knowledge.

 

For details on all the Microsoft Viva sessions at Spring Ignite 2021, please read the Viva Guide to Ignite blog post.

 

Thanks a lot, and hope to see you at Microsoft Ignite and here on the TechCommunity.

 

5 Comments
Frequent Contributor

Thanks for sharing the Microsoft Viva Topics roadmap, which was highly requested by our customers. Looking forward to Microsoft Viva Connections for Microsoft Teams.

I strongly request support of JAPANESE!!

Super Contributor

This is a bit odd....

Integration to Microsoft Teams will proceed in several stages. With the rollout of Microsoft Viva Connections for the Microsoft Teams desktop, we’ll begin introducing topic cards and highlights to Microsoft Teams in SharePoint pages integrated to the Connections desktop app for Teams. We’ll have more updates to Microsoft Teams integration throughout 2021.

 

The integration to Teams is only for Sharepoint pages shared through as yet unreleased integration that will show Sharepoint pages into a Teams app called Viva Connections.

 

I think you vastly over-estimate that people use Sharepoint pages, which is the only place Topics are surfacing, or in the search engine (which defeats the purpose of it supposed to be inline context sensitive help).  Most people use Sharepoint documents and lists. Until Topics show up in the PC version of Word and PPT (NOT the web versions), Yammer, and in Teams chat, I see very limited value for Topics. The roadmap is pretty unclear as to when any of these "Experiences" might happen. I think an incremental price of $X per month per employee is going to deter people from using this too. It's not a separate product to end users and feels like you are just trying to make a revenue stream.

 

Hope to see more details about the roadmap and above points.

 

Occasional Contributor

Are there plans to hold office hours for Viva Topics or to have another method for Q&A with the Viva Topics team?

Occasional Contributor

I've been playing around with Viva Topics the past month (our 30 day trial). Here's what I'm finding:

  • It takes the AI at least 2-3 weeks to recommend topics. If you create a new topic, it takes 2-3 weeks to start making good recommendations. This is a bummer given that the trial is only 30 days.
  • The scope of what the AI crawls is limited to SharePoint. I understand that the ability to add external repositories is coming. I'm not sure if there's additional cost associated...
  • Linking is limited to specific file types and only things in SharePoint. I can't link to external web pages, videos, etc. I can't link to Stream videos and I just figured out that PNGs are out too.
  • All of the demos and screenshots of Viva Topics shows MS Teams integration. The Q&A feature of Viva Topics is severely limited without this integration. Basically you put in a comment on the page and the pinned people are notified of the question. Nothing like what I've seen described in the Viva Topics demos or videos. There's nothing specific on the roadmap about Teams integration or an app for Teams that I can find. When is the Q&A functionality going to work like in the demos?

It has lots of promise and I'm cautiously optimistic that it's going to get better. As it stands now, $5/user/mo is pretty steep for something that has limited functionality. 

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