Feb 10 2020 09:49 PM
Feb 10 2020 09:49 PM
Feb 11 2021 01:25 PM
Mine are all gone too. This site is so buggy, even when everything hasn't disappeared I have to import my Planner tasks again every time I open it and whenever I add/move a task it freezes for 10-20 seconds.
I tried using the mobile and desktop Apple apps instead but neither allows me to pull in Planner tasks at all.
Would be such a great product if it worked properly!
Feb 11 2021 01:41 PM
Sorry to hear that @jsak007 Our experience has improved immensely since my last message here. Me and everyone else in my org who's using To-Do and Planner haven't been having issues. Everything's showing where it should be. There's nothing that we did to fix is, so I assume the issues were on Microsoft's side. So hopefully your services will start to work properly. Good luck!
Feb 15 2021 05:56 AM
Feb 15 2021 12:39 PM
Hi @screensize, I'm no expert. What I would try first is signing out of the mobile app and then signing in again. If that doesn't work then delete the app and reinstall it. Hope this helps!
If you can't get the mobile app working then you can always use the app via a browser on your phone. Not as good as the app, but still OK.
May 15 2021 05:31 AM
@awmitchell I am experiencing this issue almost daily. The solution you suggest, to log out and then log back in, solves the issue, but it is cumbersome if you have to do it daily (no pun intended). I hope Microsoft will create a permanent and automatic solution.
Background: I use the latest versions of the To Do app mostly on my iPhone 11 and on my MacBook Air, occasionally I also use To Do on other devices or the web-version. I experience this issue both on my phone and my laptop.
Dec 01 2021 08:20 AM
Dec 01 2021 08:44 AM
@darekf77 I experience apparent loss of subtasks on a daily basis, though never all. My fix is to log out of my account and quitting the application (whether it be on my MacBook Air M1 2020 or on my iPhone 11, both running the latest versions of macOS and iOS respectively). Once I start the application again and log back on again, everything is fine, nothing has disappeared.
This is frustrating and I do not understand why Microsoft cannot get this fixed. But I like the integration with other Office apps just enough for me to keep going.
Dec 01 2021 10:06 AM
enough is enough...
with wunderlist I had zero problem..
Recently I had very 3 important subtasks list GONE forever...
for NO reason..
I am running latest iOS14, big sur and I suspect that this is NOT as synchronization
issue - they've got **bleep**, cheap db solution. You can create task
sync them... all is green, all is ok... and they're GONE.
also MS is putting zero resources to improve app.. .with
wunderlist there was as drag drop support.. in ms todo
no new features for years... fvck this.
Dec 14 2021 08:39 PM
I'm on ios 15 and tried to use todo on 3 kos devices. Every time I added another device, all the tasks vanished and then today, without making any changes, all the tasks disappeared again.
From the previous post this seems to be a long-standing problem and it also seems that no one from MS has chimed in with a real solution.
IMHO this app is no way near being ready for prime time. How many billions does MS have and still can't program a simple app like a todo list?
Feb 21 2022 03:10 PM
May 21 2022 09:05 AM
This is why I stopped using any form of todo/scheduling apps and use the amazing Notepad. It has never failed me, never corrupted data and has never spontaneously lost data.
Jul 22 2022 04:17 AM
Hi - similar issue and none of the suggest 'helps' have actually helped. Used To Do for a while now since migrating over from Wunderlist - and now a large number of my 'task's have just disappeared. Tried uninstalling and rebooting, connecting on different devices/desktop, but they have just gone. Surprised to realise how much I used these lists for my everyday life, professionally and personally, and now have had a tonne of things just disappear. Incredibly frustrating and disappointing. Any one had a response or have better ideas to try?