Mar 07 2019 05:40 AM
Hi,
I'm a bit simple when it comes to tech, but whilst To-Do syncs with the Outlook Web App, it doesn't sync with normal Outlook Tasks on my laptop.
To-Do syncs fine between my laptop and my phone, but obviously doesn't have any of the Outlook Tasks in there as they aren't syncing with To-Do.
Same sign in (Office 365) on all.
Is it something I'm not doing (as I said, I'm a bit simple) or can it not sync?
Thanks to anyone who can advise.
Aug 11 2019 01:32 AM
@robfromworcs I have exactly the same problem. It would be great if someone could explain to me/us what I'm/we're doing wrong. Cheers.
Oct 01 2019 01:58 AM
@robfromworcs I have a simliar issue as well. It seems my PC sends updates to the mobile app. But the mobile app updates I make are not synced with my PC.
Jan 02 2020 07:08 AM
@robfromworcs have you found a fix for this?
Some of my previously entered activities from Outlook have synced with To Do. And anything I enter into To Do sync to Outlook.
But some of my past Outlook activities have not synced and will not sync even if I re-open and re-save them. And new tasks entered into Outlook do not seem to be syncing.
Apr 24 2020 03:36 PM
@robfromworcs I too have this issue. Searched the Internet for a resolution. Didn't find any. Saddened that no one from Microsoft has weighed in here. THought that's what these user forums were about.
Apr 27 2020 07:31 AM
@adpii - I actually did figure out what the problem is with this...
I had some Quick Steps I was using to create tasks. For some reason, tasks created that way were not syncing. You can identify them as having a slightly different icon. Unfortunately there was no fix, but I was able to manually re-created all of them and delete the originals from Outlook.
Here is a picture showing the icon next to "This isn't in To Do".
Jun 17 2020 06:18 PM
I am having the same issue.@robfromworcs
I have all accounts synced and from one note to outlook, tasks are working perfectly
I then installed ToDo through the google store so that tasks would show on my s20plus
I then installed ToDo through the microsoft store on my windows 10 freshly updated machine.
Cannot get anything to sync.
Nothing old or new will show up in ToDo
If i add a task on ToDo, it syncs to the app on my laptop.
If i add a task through outlook, no love
if i add a task through onenote, no love
There are no disabled add-ins and I cannot see any add-ins for ToDo in the com-addin section
@microsoft
Jun 18 2020 09:51 AM
A couple of possible solutions...
Are you sure you're logged into the same Microsoft 365 account in Outlook and in To Do? I have a personal and a work account. You can add an account (or change it) in the settings for To Do.
Setup integration: Make sure the settings in To Do (click the drop-down next to your name in the top-left and select Settings), under the Connected Apps area are set to allow:
* Planner
* Flagged email
The only other problem I can think of is - are you creating Outlook tasks in the normal manner? When I add tasks using the Outlook bar, they always sync with To Do. But when I create a rule that creates tasks (such as converting an email to a task) for some reason, those items don't sync.
Hope some of that is helpful.
Jul 05 2020 06:54 PM
@PoweredByLUCK
Are you sure you're logged into the same Microsoft 365 account in Outlook and in To Do? I have a personal and a work account. You can add an account (or change it) in the settings for To Do.
Can confirm accounts are the same
Setup integration: Make sure the settings in To Do (click the drop-down next to your name in the top-left and select Settings), under the Connected Apps area are set to allow:
* Planner
* Flagged email
I do not have an "integration area"
The only other problem I can think of is - are you creating Outlook tasks in the normal manner? When I add tasks using the Outlook bar, they always sync with To Do. But when I create a rule that creates tasks (such as converting an email to a task) for some reason, those items don't sync.
It does not matter how i create the task.
I can create a task through one note, outlook and todo.
No matter what combination i use, cannot get it to sync up.
I can make a task on ToDo and only see it synced to TODO on my desktop or phone.
Does Microsoft ever look at these forums?
Jul 05 2020 08:49 PM
Jul 09 2020 05:33 AM
I found this on their support site... which pretty much says that it won't sync unless using a microsoft domain so any work accounts won't sync...
Jul 09 2020 07:30 PM
I am having (what I think is) a similar problem.
I started by migrating from Wunderlist to To Do...It went well. Originally, my Wunderlist was under my Gmail account. To Do now has the same primary email as my Outlook 365.
If I use Outlook.com (Web based version) I can see everything, including the To Do.
If I use Outlook (desktop) on either a desktop or notebook, the To Do lists are not there.
I am able to access the Stand alone App on my computer(s) and on my phone (Samsung S10+) and everything syncs fine as does the Web version of Outlook...it is just the Desktop version of Outlook that has an issue...it is as though there is a missing Add-in or something?
Mar 31 2021 09:36 AM
Sep 29 2021 11:12 AM
Oct 04 2021 10:05 AM
@Phigam01 I am having the same issue on new Mac Mini with MS O365 To Do app, logged in to same O365 account as all the other devices. Sync just isn't working on desktop. No error messages, just not displaying the same information in the lists. And I only have ONE email account using the Outlook desktop products on my Mac.
Oct 04 2021 10:10 AM
Oct 26 2021 08:38 AM
I was having a similar issue. What I discovered is that only emails flagged on the inbox folder (server) will appear in To-Do. If you have a local folder for your inbox, then the emails won't get flagged in To-Do.
Jan 20 2022 12:18 PM
Thankyou @PoweredByLUCK
I realised both accounts were showing tasks all mixed together. When I cleaned this up it now looks the same as my desktop did earlier :)
Solved fingers crossed.
Feb 17 2022 08:18 AM
I have a similar problem with the Mac-App "Reminders": Old items are synced, I can see it in the web client (owa), but not in my desktop client (outlook). New items are synced fine to both: owa and outlook.
Even when I change an old item, it will not show up in the desktop application (outlook).
I found kind of a "solution": When I update the priority of an item it will be synced to the desktop outlook, too. So I went through every task ;-( and updated the prio to e.g. low, waitetd for sync and then changed it back to what it was.
Maybe this helps?